Sayeesta Ahmed

Service Specialist at Sungrow Europe
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Contact Information
us****@****om
(386) 825-5501
Location
Munich, Bavaria, Germany, DE
Languages
  • German Limited working proficiency

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5.0

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Anjan Pathak

Sayeesta joined our client success team as one of the early executives, and she was instrumental in managing some of our key clients. She is diligent and articulate and possesses great communication and client-handling skills. As a person, she is friendly, outgoing, and very easy to work with. I will highly recommend her for any client-facing role and would like to wish her the best.

Nicki Fisher

Sayeesta worked for me as an intern during her summer vacation at Clear-Com on Sales, Marketing and Business Development activities. She was proactive and diligent and we enjoyed having her working with us in Cambridge for a few weeks

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Experience

    • Germany
    • Renewable Energy Equipment Manufacturing
    • 200 - 300 Employee
    • Service Specialist
      • Jun 2023 - Present

    • United States
    • Human Resources
    • 200 - 300 Employee
    • Client Success Specialist
      • Feb 2021 - Feb 2022

      -Developing and maintaining strategic long-term trusting relationships with clients to accomplish organic growth and long-term company objectives - Resolving client issues and complaints, anticipate the client’s needs, account changes and improvements and ensure deadlines for the client are met - Collaborating within various departments in the company to customise the product as per the client´s need and to solve product related issues - Collaborating with the sales team to maximize profit by up-selling or cross-selling - Prepare reports on account status and distribute them within or outside of the team - Managing communications between key clients and internal teams across Geographies - Establish and oversee budgets with the client and the company to match development and customisation effort Show less

    • Spain
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Jan 2020 - May 2020

      - Managed Indian and Global Affiliate advertiser accounts and understood their needs, problems and strived to solve them - Monitored and analysed the results of the campaigns and took action to optimise the best results for the accounts - Client Relationship management - Managed Indian and Global Affiliate advertiser accounts and understood their needs, problems and strived to solve them - Monitored and analysed the results of the campaigns and took action to optimise the best results for the accounts - Client Relationship management

    • United States
    • Broadcast Media Production and Distribution
    • 100 - 200 Employee
    • Sales and Marketing Management Trainee
      • Jun 2019 - Jul 2019

      - Determined the utilization of demo equipment per Regional Sales Managers and channel partner for the first half of 2019 using Salesforce tool. - Performed Sales Data Trends Analysis for 2018/2019 for the EMEA Regional Sales Managers. - Analyzed UK theaters, NHS general teaching hospitals, Theme park attractions and simulation centers to identify wireless requirements in the UK and EMEA region. - Determined the utilization of demo equipment per Regional Sales Managers and channel partner for the first half of 2019 using Salesforce tool. - Performed Sales Data Trends Analysis for 2018/2019 for the EMEA Regional Sales Managers. - Analyzed UK theaters, NHS general teaching hospitals, Theme park attractions and simulation centers to identify wireless requirements in the UK and EMEA region.

    • United States
    • Software Development
    • 700 & Above Employee
    • Vendor Management and Sr. Catalog Associate
      • Jan 2017 - Jun 2018

      - Core Vendor Management, Retail Business Services, Amazon Marketing Services, Amazon Retail Analytics, Two - Step Verification Trained. - Day to day activities included Vendor On-boarding, Catalogue data interpretation, Account Management, Promotions and Marketing, Inventory management, Purchase Order management, Packaging issues, Billing, Vendor logistics etc. - Managed teams and coordinated between the team and their supervisor to drive performance and provided assistance to the new hires. - Demonstrated strong understanding of Vendor management and people management. Show less

Education

  • VESIM - Vivekanand Institute of Management Studies and Research
    Master of Business Administration - MBA, Marketing/Marketing Management, General
    2018 - 2020
  • Tezpur University
    Bachelor of Technology - BTech, Civil Engineering
    2012 - 2016
  • Tezpur University
    Graduate, Civil Engineering
    2012 - 2016

Community

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