Sayeed Hassan
Junior IT specialist at The Plus Group- Claim this Profile
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Bio
Credentials
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edX Verified Certificate for SQL for Data Science
edXMay, 2021- Oct, 2024
Experience
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The Plus Group
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United Kingdom
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Events Services
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1 - 100 Employee
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Junior IT specialist
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Jun 2021 - Present
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University of Waterloo
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Canada
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Higher Education
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700 & Above Employee
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Student Computing consultant
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Jan 2020 - Aug 2020
- Document client requests, work with clients to understand and resolve their computing and related technology issues and provide guidance and technical advice to clients.- Provide timely responses to initial requests for information or assistance as per CSCF policy, prioritizing response among multiple requests- Resolve problems where the incumbent has the required skills and resources. Forward problems to those who are best suited to solve them based on expertise and resource availability.- Develop the skills (appropriate to the incumbent’s USG level) to resolve client issues directly by communicating (within the School and elsewhere) effectively, clearly, and with empathy.- Record work activity for both internal and client use.
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Engineering intern
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Sep 2017 - Apr 2018
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Research Assistant
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Jan 2017 - Apr 2017
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COMPUTER ARABIA WLL
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Qatar
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Information Technology & Services
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1 - 100 Employee
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Hardware Engineer
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May 2016 - Aug 2016
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Tutoring Beyond Borders
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Educational Manager
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Sep 2014 - Dec 2014
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Education
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University of Waterloo
Bachelor of Science - BS, General Studies