Experience

Global Repair Group

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Claims Specialist

  • Jun 2021 - Present



Army National Guard

• United States
• Armed Forces
• 700 & Above Employee

• 19D Cavalry Scout - Sergeant (E-5)

  • Jan 2014 - Present

  • Utilize secret security clearance to develop course of action and risk mitigation strategies • Supervise a 22-person team, providing individual coaching and mentorship to foster professional development • Develop and implement modernized training programs and schedules• Accountable for over $20 million in assets and personnel

• Counterdrug Task Force Agent

  • Jan 2016 - Oct 2016

  • Prepared and reviewed incident reports, situation reports, operational briefs, and other required reports for accuracy and precision• Disseminated guidance, procedures, and policies regarding computer security • Managed financial grants offered by the state of Illinois to participating community organizations• Supported coalitions in developing local community organization programs and methods



Wilber Group

• United States
• Insurance
• 1 - 100 Employee

• Insurance Subrogation Specialist

  • Jan 2020 - Jun 2020

  • Determined validity and compensability of 250 claims per day by investigating information regarding the claim and files• Oversaw claim assignments, services and onboarding to implement procedures for clients• Documented all relevant activity on assigned files and make recommendations for additional activity as appropriate• Reviewed circumstances surrounding claims along with appropriate coverage • Determined validity and compensability of 250 claims per day by investigating information regarding the claim and files• Oversaw claim assignments, services and onboarding to implement procedures for clients• Documented all relevant activity on assigned files and make recommendations for additional activity as appropriate• Reviewed circumstances surrounding claims along with appropriate coverage



G4S

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Upscale Security Officer

  • Apr 2017 - Jan 2020

  • Provided safety by monitoring and detecting emergency situations and responding to threats • Operated complex system of 100+ surveillance cameras to monitor interior and exterior public areas and entrances• Enhanced communication skills by lowering safety and security risks when interacting with guests to resolve disputes• Analyzed and developed course-of-action reports and escalated issues to management when necessary • Provided safety by monitoring and detecting emergency situations and responding to threats • Operated complex system of 100+ surveillance cameras to monitor interior and exterior public areas and entrances• Enhanced communication skills by lowering safety and security risks when interacting with guests to resolve disputes• Analyzed and developed course-of-action reports and escalated issues to management when necessary



McLean County Government

• United States
• Government Administration
• 1 - 100 Employee

• Veterans and Emerging Adults Court Mentor

  • Aug 2019 - Dec 2019

  • Used effective counseling skills to facilitate behavior change of veterans on court supervision who suffer from substance abuse issues• Provided education to facilitate growth development and work-based skills for young adults under court supervision• Ensured mentee was present during court and treatment functions• Guided mentee in obtaining aid through numerous outreach programs in order to reduce the likelihood of recidivism

• Drug Court Intern

  • May 2019 - Aug 2019

  • Supervised clients sentenced to court supervision and prepared case documents for the presiding judge• Assisted in development of interventive program strategies for clientele • Conducted initial risk assessment and placement within programs based on need• Collaborated with local treatment facilities in order to ensure clients were meeting treatment goals outlined in counseling



Illinois State University

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Criminal Justice Research Assistant

  • Aug 2018 - May 2019

  • Collected and coded Supreme Court case opinions in relation to setting precedence for Constitutional rights• Analyzed and categorized quantitative and qualitative data according to research parameters • Reviewed current literature to assist building method procedures for research studies• Summarized decision-making trends within the U.S. judicial system • Collected and coded Supreme Court case opinions in relation to setting precedence for Constitutional rights• Analyzed and categorized quantitative and qualitative data according to research parameters • Reviewed current literature to assist building method procedures for research studies• Summarized decision-making trends within the U.S. judicial system