Real Estate Broker

• May 2021 - Present

Realtor

• Jun 2018 - May 2021

• Efficiently communicated and interacted with people of various communities living in Canada, resulting in increased client database.• Elicited the requirements of the clients for their residential and commercial real estate needs, resulting in increased revenue. • Achieved excellent customer service satisfaction by developing fiduciary relationships with the client, educating them about the rules and regulations involved in the sale and purchase of real estate property and executing the transaction smoothly. • Facilitated the clients by finding them the best available options in the market according to their requirements for real estate, mortgage and legal services. • Outperformed negotiation skills by ensuring more profits in the client’s interest.• Secured the client transaction by ensuring that the pre-closing, closing and post-closing phases are executed in an efficient way following all the legal processes, policies and procedures.• Performed real estate property evaluations for clients to estimate the market value of the property.

Application Analyst - IT Implementation for Hospital Information System

• Jun 2020 - Present

• Provide support to One THP staff and hospital staff during the implementation of Hospital Information System (HIS) – Epic. • Collaborate with technical staff and subject matter experts (SME) to establish the technical vision of project and analyze constraint trade-offs. • Serve as a first-line problem solver with thorough knowledge of the new application and triage the issues encountered by the end users. • Prioritize deliverables, identify gaps, track defects, define software requirements, create artifacts for testing and development. • Assist data migration from existing application to the new application, build schedule templates for the end users and support the creation Purchase Orders Requisition for services and materials. • Provide one-on-one guidance or group support to the front-line workers such as physicians, nurses, and other staff to make them familiar with the application. • Identify and resolve issues for end users and/or escalate to the Command Centre when required. • Communicate information and changes to end users as required.

Business Analyst - Capstone

• Jan 2020 - Apr 2020

• Conducted interview sessions with business stakeholders and SMEs to gather and analyze requirements. • Developed Artifacts like Business Case, Project Charter, Project Summary and supported various business processes ensuring both their efficiency and consistency across the organization. • Conducted SWOT Analysis, PESTLE Analysis and Stakeholder Analysis to assess the viability, profitability and risks involved in the project. • Collaborated with technical staff and subject matter experts to establish the technical vision of product and analyze constraint trade-offs. • Performed GAP Analysis of current state (As-Is) and proposed state (To-Be) situations and represented the same on MS Visio. • Documented the Traceability Matrix for tracing the requirements. • Provided updates and feedback to senior management on project progress/deviation against the project plan.

Assistant Project Manager

• Feb 2012 - Sep 2017

• Conducted interview sessions with business stakeholders and SME’s to gather and analyze requirements. • Assisted in SWOT Analysis, PESTLE Analysis, Gap Analysis and Stakeholder Analysis to assess the viability, profitability and gaps/risks involved in the project. • Developed Artifacts like Project Summary and supported various business processes ensuring both their efficiency and consistency across the organization. • Maintained the project plan using MS project and escalated discrepancies to senior management when needed. • Coordinated development of project with engineers, architects and city officials to obtain site plan agreement/permit, environmental and fire department permits, building permits, minor variance meetings. • Managed monthly project delivery schedule, cashflow and budgets including the construction budget. • Assisted in material procurement and inventory management, identified eligible vendors, created Purchase Order Requisitions and verified the material received. • Conducted daily stand up meetings to address all issues and participated in bi-weekly executive meetings and annual general meetings to share the project status with group of stakeholders.

Quality Assurance Analyst

• Sep 2007 - Dec 2011

• Developed test strategies and test cases in JIRA based on Functional and Business requirements, • Mapped Test Cases to the Functional and Business Requirements to create traceability matrices. • Created and maintained the test data to be used during Validation Phase. • Performed Smoke, Functional, Integration, UAT and Browser compatibility testing of the application. • Documented test results and reported defects found during all testing iterations using JIRA. • Attended triage meetings to discuss the severity of the found defects, communicated testing status to the testing team, Project Manager and Business Analysts.

Intern

• Jul 2005 - Dec 2005