Human Resources Manager

• Jul 2023 - Present

Administrative Specialist

• Apr 2023 - Jul 2023

Bakery Owner

• 2023 - Present

We here at Breaking Bread Baker, are on a mission to educate, impact and empower generations by nourishing the community through wholesome and deliciously tasty treats, radiating Gods love toward one another, and most importantly going out and being the fishers of men we were created to be. We here at Breaking Bread Baker, are on a mission to educate, impact and empower generations by nourishing the community through wholesome and deliciously tasty treats, radiating Gods love toward one another, and most importantly going out and being the fishers of men we were created to be.

Licensed Customer Service Advocate

• Sep 2020 - Oct 2022

AFG Operations and Customer Care Specialist

• Mar 2018 - Sep 2020

I am responsible for being the first impression of Marygrove Awnings and AutoFloorGuard to our customers. I also help oversee AFG operations in the call center and warehouse, coordinating functional communication between all departments to maximize sales and efficiency. I am responsible for being the first impression of Marygrove Awnings and AutoFloorGuard to our customers. I also help oversee AFG operations in the call center and warehouse, coordinating functional communication between all departments to maximize sales and efficiency.

Warehouse Specialist

• 2017 - 2018

This was a seasonal position where I started out in the Order Fulfillment/Shipping Department, to only quickly be promoted to Returns for the duration of the season, with ability to return the following season as a direct hire instead of temporary if I so choose. This was a seasonal position where I started out in the Order Fulfillment/Shipping Department, to only quickly be promoted to Returns for the duration of the season, with ability to return the following season as a direct hire instead of temporary if I so choose.

Pastry Chef

• Jan 2017 - Aug 2017

Executive Pastry Chef during the duration of my educational journey at Toccoa Falls College. Executive Pastry Chef during the duration of my educational journey at Toccoa Falls College.

Support Staff

• Jan 2016 - Aug 2016

This was a direct care, home health aid position for assisting adults with disabilities in daily living skills. Planing activities for the month. Providing them a safe caring environment, transporting to and from doctors when necessary, and taking them out into the community. This position required CPR and First-aid Certifications along with additional training similar to MANDT. Due to medical reasons I was released on medical leave from April 2016 until, officially having to mutually part ways… Show more This was a direct care, home health aid position for assisting adults with disabilities in daily living skills. Planing activities for the month. Providing them a safe caring environment, transporting to and from doctors when necessary, and taking them out into the community. This position required CPR and First-aid Certifications along with additional training similar to MANDT. Due to medical reasons I was released on medical leave from April 2016 until, officially having to mutually part ways until medical situation was resolved. Show less This was a direct care, home health aid position for assisting adults with disabilities in daily living skills. Planing activities for the month. Providing them a safe caring environment, transporting to and from doctors when necessary, and taking them out into the community. This position required CPR and First-aid Certifications along with additional training similar to MANDT. Due to medical reasons I was released on medical leave from April 2016 until, officially having to mutually part ways… Show more This was a direct care, home health aid position for assisting adults with disabilities in daily living skills. Planing activities for the month. Providing them a safe caring environment, transporting to and from doctors when necessary, and taking them out into the community. This position required CPR and First-aid Certifications along with additional training similar to MANDT. Due to medical reasons I was released on medical leave from April 2016 until, officially having to mutually part ways until medical situation was resolved. Show less

Pastry Chef

• May 2015 - Jan 2016

Preformed administrative duties required as an executive pastry chef, including but not limited to, creating and implementing policies and procedures for the pastry kitchen, menu development, food prep, plating, ordering, preforming/ organizing kitchen deep cleans etc. Preformed administrative duties required as an executive pastry chef, including but not limited to, creating and implementing policies and procedures for the pastry kitchen, menu development, food prep, plating, ordering, preforming/ organizing kitchen deep cleans etc.

Entrepreneur

• 2015 - 2016

Executive Pastry Chef

• Dec 2014 - Mar 2015

Preformed administrative duties required as the executive pastry chef, including but not limited to, creating and implementing policies and procedures for the kitchen, menu development, staff management, scheduling, food prep, inventory, ordering, preforming/organizing kitchen deep cleans etc. Preformed administrative duties required as the executive pastry chef, including but not limited to, creating and implementing policies and procedures for the kitchen, menu development, staff management, scheduling, food prep, inventory, ordering, preforming/organizing kitchen deep cleans etc.

Marketing Specialist

• Mar 2013 - Sep 2013

Job Description: Consistently makes call to prospects to educate about all services at NeXt I.T. Represents NeXt I.T. in a professional manner. Works with prospect to evaluate need and schedule an appointment with a Solutions Consultant to help solve technical problems. Required Qualifications • Excellent Customer Service • Two or more years working in a customer service role • Computer Knowledge • Professional Telephone Etiquette • Must be resourceful and able to… Show more Job Description: Consistently makes call to prospects to educate about all services at NeXt I.T. Represents NeXt I.T. in a professional manner. Works with prospect to evaluate need and schedule an appointment with a Solutions Consultant to help solve technical problems. Required Qualifications • Excellent Customer Service • Two or more years working in a customer service role • Computer Knowledge • Professional Telephone Etiquette • Must be resourceful and able to take initiative in a dynamic environment • Must communicate effectively and anticipate needs of co-workers and customers • Above average “People Skills” and the ability to provide direction to employees Essential Duties but not limited to: Perform Phone calls to prospects– with the goal of generating leads for sales team • Generate qualified appointments for sales team • Explore needs with prospect for using NeXt IT • Make 30-40 dials per day (part-time employee) • Update Connectwise with correct contact information, and appointment scheduling for sales team. • Follow up on current marketing initiatives Show less Job Description: Consistently makes call to prospects to educate about all services at NeXt I.T. Represents NeXt I.T. in a professional manner. Works with prospect to evaluate need and schedule an appointment with a Solutions Consultant to help solve technical problems. Required Qualifications • Excellent Customer Service • Two or more years working in a customer service role • Computer Knowledge • Professional Telephone Etiquette • Must be resourceful and able to… Show more Job Description: Consistently makes call to prospects to educate about all services at NeXt I.T. Represents NeXt I.T. in a professional manner. Works with prospect to evaluate need and schedule an appointment with a Solutions Consultant to help solve technical problems. Required Qualifications • Excellent Customer Service • Two or more years working in a customer service role • Computer Knowledge • Professional Telephone Etiquette • Must be resourceful and able to take initiative in a dynamic environment • Must communicate effectively and anticipate needs of co-workers and customers • Above average “People Skills” and the ability to provide direction to employees Essential Duties but not limited to: Perform Phone calls to prospects– with the goal of generating leads for sales team • Generate qualified appointments for sales team • Explore needs with prospect for using NeXt IT • Make 30-40 dials per day (part-time employee) • Update Connectwise with correct contact information, and appointment scheduling for sales team. • Follow up on current marketing initiatives Show less

Customer Service Representative/Call Center

• Aug 2012 - Feb 2013

This position was a third party call center for DTE Energy. We handled all sorts of calls from shut off notices, to billing questions, payments, energy efficiency questions etc. I resigned from this position due to moving across state for college. This position was a third party call center for DTE Energy. We handled all sorts of calls from shut off notices, to billing questions, payments, energy efficiency questions etc. I resigned from this position due to moving across state for college.