Digital Marketing | Online Sales Consultant | Closing Coordinator

• Sep 2021 - Present

Responsible for overseeing Miller Family Companies' interactions with the public by implementing social media platforms' content strategies, creation, and implementation. Specializes in converting internet leads to onsite traffic/sales through digital leads, self-generated or referred leads, and provides timely and consistent follow-up to prospects to set an appointment with the New Home Specialist by asking and answering questions about the communities and discussing home features and desires, at the same time, maintaining accurate records of all communications during this process into the CRM.

Restaurant General Manager

• Apr 2021 - Aug 2021

Restaurant General Manager has the overall responsibility for directing the daily operations of the restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, hiring, termination and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.

Director of Sales and Marketing

• Jul 2017 - Apr 2021

The Director of Sales & Marketing is the head of the sales department. I am in charge of training and supervising of the hotel´s sales & marketing team. I work closely with the General Manager to determine appropriate sales strategies in all market segments towards maximizing the hotel revenues. I am also responsible for a maximum of occupancy of conferences and banquets in order to optimize general business opportunities. The Director of Sales & Marketing creates lucrative sales targets and networks business relations to corporate client, like airlines, tourist offices, different book services etc. I have to observe the market, identity trend and monitor the main competitors. Based on what I find, I create sales targets depending on the tide of events.

Industry VIP Coordinator (Intern)

• Dec 2014 - Dec 2015

Sales Administration Assistant (Intern)

• Jun 2015 - Aug 2015

Jewelry Sales Associate

• Jul 2013 - Jun 2015

Sales Associate

• Aug 2012 - Apr 2013

Cashier at a convenience store that duties included, but were not limited to human relations, time management, record management, cash management, sanitation, and inventory control. Cashier at a convenience store that duties included, but were not limited to human relations, time management, record management, cash management, sanitation, and inventory control.

Cash Office, Customer Service

• Nov 2010 - Jun 2011

Cash office duties required the closing of the previous days sales, balancing cash, checks, and credit cards in the POS, arranging the cash drawers, counting safe, making money orders for the bank, depositing cash/checks, and preforming audits. Customer Service duties entailed helping customers with purchases and returns, assisting with shopping, claiming out damaged or broken items, returning items back to the sales floor, merchandising the inventory, and answering telephones. Cash office duties required the closing of the previous days sales, balancing cash, checks, and credit cards in the POS, arranging the cash drawers, counting safe, making money orders for the bank, depositing cash/checks, and preforming audits. Customer Service duties entailed helping customers with purchases and returns, assisting with shopping, claiming out damaged or broken items, returning items back to the sales floor, merchandising the inventory, and answering telephones.

Front of House Manager and Waitress

• Feb 2008 - Aug 2010

The main duty as the Front House Manager was to manage a staff of 10-15 employees. Other duties involved were creating schedules, event planning, catering, banquet set-up and removal, human relations, customer service, time management, advertising, money management, sanitation/health code knowledge, and delegating duties. The main duty as the Front House Manager was to manage a staff of 10-15 employees. Other duties involved were creating schedules, event planning, catering, banquet set-up and removal, human relations, customer service, time management, advertising, money management, sanitation/health code knowledge, and delegating duties.