Savannah Van Der Westhuizen

Client Service Enthusiast at 10X Investments
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Contact Information
us****@****om
(386) 825-5501
Location
City of Cape Town, Western Cape, South Africa, ZA

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Experience

    • South Africa
    • Financial Services
    • 1 - 100 Employee
    • Client Service Enthusiast
      • Oct 2021 - Present

    • Receptionist
      • May 2019 - Sep 2021

      • Operate switchboard at reception (available to answer all calls)• Ensure that messages are relayed accurately to the correct staffmember including JHB branch.Liaise with clients on a continuous basis; internal and external(always being present, providing a friendly and professional service, aswell as offering refreshments)• Update telephone extension list for 10X on a monthly basis• Update birthday list for 10X on a monthly basis• Distribute Birthday calendar on a monthly basis• Ensure that all incoming parcels and documentation is recorded inthe courier file• Advise relevant staff members of a parcel or document that requirescollection• Ensure that all outgoing post is placed at reception by a specific timeand ready for collection• Ensure that documents that are collected by the clients have beensigned for• Complete waybills for all couriered parcels / documents• Contact Citi Sprint requesting collection• Confirm receipt of documents with client and attend to misplacedand undelivered parcels / documents via courier.• Ensure that all outgoing documents and parcels are stamped withcompany stamp• Ensure that the reception area is neat and tidy at all times• Ensure the reception area has the most recent marketing materialssplayed (brochures / magazines / newsletters• Arrange refreshments for meetings as required• Check Board rooms are neat and tidy at all times• Assist Executive Assistant with weekly and monthly grocery orderswhere required.• Ensure that all parking tickets are validated• Consolidate parking sheets to be reviewed by Executive Assistant• Use initiative to assist Executive Assistant when there are generaloffice issues, keeping Executive Assistant in the loop at all times• Assisting Executive Assistant when necessary if there is an overflowof work. Show less

    • Namibia
    • Retail Office Equipment
    • 100 - 200 Employee
    • Assistant Administrator
      • Apr 2018 - Nov 2018

      Assist with Month end admin, budget preparation and annual increases. Variation instruction. Statements and Invoices(rental split and filing) Ordering stationery as authorized by Admin Managers. Various administration duties as instructed by Regional Admin Manager. Ordering of all equipment and consumables. Assist with Month end admin, budget preparation and annual increases. Variation instruction. Statements and Invoices(rental split and filing) Ordering stationery as authorized by Admin Managers. Various administration duties as instructed by Regional Admin Manager. Ordering of all equipment and consumables.

  • Green Cross Manufacturers
    • Tygervalley Shopping Centre
    • Sales Consultant
      • Feb 2016 - Mar 2018

      To provide excellent customer service by implementing and enacting customer service deliverables and values. Achieve sales budgets by creating and responding tosales opportunities. Grow the customer base of the store by developing andmaintaining good customer relations. Perform full Administrative function pertaining to the cash desk according to the company's processes and procedures. Take proper care of all company assets and stock controlling. Ensure expectations and requirements pertaining to housekeeping and merchandising standards are met at all times. Ensure satisfactory levels of performance and productivity Show less

    • Admin Clerk
      • Jul 2014 - Jan 2016

      Confirm personal details of clients. Explaining the contract pertaining the rental of trailer. assist with completion of rental contract Assist client in which trailer is best suited for their needs. Archiving and filing rental contracts. Re-directing fines by forwarding relevant documentation to traffic departments. Confirm personal details of clients. Explaining the contract pertaining the rental of trailer. assist with completion of rental contract Assist client in which trailer is best suited for their needs. Archiving and filing rental contracts. Re-directing fines by forwarding relevant documentation to traffic departments.

    • Sales Consultant
      • Oct 2013 - Jul 2014

      To provide excellent customer service by implementing and enacting customer service deliverables and values. Achieve sales budgets by creating and responding tosales opportunities. Grow the customer base of the store by developing andmaintaining good customer relations. Perform full Administrative function pertaining to the cash desk according to the company's processes and procedures. Take proper care of all company assets and stock controlling. Ensure expectations and requirements pertaining to housekeeping and merchandising standards are met at all times. Ensure satisfactory levels of performance and productivity Show less

    • Skill Audit Facilitator - EPWP Worker
      • Aug 2013 - Sep 2013

      Transported to different departments in Government sector to find out whether employees require or need to acquire additional training. Explain what is required from them and assist withcompletion of Local Government Skills Audit questionnaire. Capturing of questionnaires. Transported to different departments in Government sector to find out whether employees require or need to acquire additional training. Explain what is required from them and assist withcompletion of Local Government Skills Audit questionnaire. Capturing of questionnaires.

Education

  • University of Cape Town
    Certificate, Project Management foundations Online course
    2019 - 2020
  • Northlink College Parow
    N6, Public Management
    2011 - 2012

Community

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