Experience

The GelBottle US
• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee
• Customer Service Assistant Manager

  • Sep 2021 - Present


GLOBAL EXPERIENCE SPECIALISTS (GES) LTD

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2012 - Sep 2021

  • Assist exhibitors with placing orders, processing payments, receiving receipts. • Explain rules and regulations for different conventions/tradeshows. • Explain charges, refunds, pending amounts due. • Assist with using the online ordering system, Expresso. • Send forms, assist with filling them out. • Assisted with answering emails from exhibitors, also created multiple standard operating practices for the emails. • Assist exhibitors with placing orders, processing payments, receiving receipts. • Explain rules and regulations for different conventions/tradeshows. • Explain charges, refunds, pending amounts due. • Assist with using the online ordering system, Expresso. • Send forms, assist with filling them out. • Assisted with answering emails from exhibitors, also created multiple standard operating practices for the emails.