Experience

Ompanzo Ecommerce Private Limited

• India
• Retail
• 1 - 100 Employee

• Director Of Marketing Operations

  • Aug 2021 - Present

  Ompanzo, India's newest online business centre dedicated to retail businesses in the unorganized sectors, helping them bridge the digital divide and expand their businesses. The platform is available across user-friendly Android and coming-soon on iOS mobile applications which would allow retailers to associate with the Ompanzo app and go online immediately. The pilot project has commenced, targeting fresh fruits and vegetable vendors in Delhi-NCR, with a distinct and well-tailored… Show more Ompanzo, India's newest online business centre dedicated to retail businesses in the unorganized sectors, helping them bridge the digital divide and expand their businesses. The platform is available across user-friendly Android and coming-soon on iOS mobile applications which would allow retailers to associate with the Ompanzo app and go online immediately. The pilot project has commenced, targeting fresh fruits and vegetable vendors in Delhi-NCR, with a distinct and well-tailored hyperlocal marketing strategy wherein we act as an aggregator to help retailers connect with their customers and both get serviced by the Ompanzo team and riders that facilitate the deliveries. Show less Ompanzo, India's newest online business centre dedicated to retail businesses in the unorganized sectors, helping them bridge the digital divide and expand their businesses. The platform is available across user-friendly Android and coming-soon on iOS mobile applications which would allow retailers to associate with the Ompanzo app and go online immediately. The pilot project has commenced, targeting fresh fruits and vegetable vendors in Delhi-NCR, with a distinct and well-tailored… Show more Ompanzo, India's newest online business centre dedicated to retail businesses in the unorganized sectors, helping them bridge the digital divide and expand their businesses. The platform is available across user-friendly Android and coming-soon on iOS mobile applications which would allow retailers to associate with the Ompanzo app and go online immediately. The pilot project has commenced, targeting fresh fruits and vegetable vendors in Delhi-NCR, with a distinct and well-tailored hyperlocal marketing strategy wherein we act as an aggregator to help retailers connect with their customers and both get serviced by the Ompanzo team and riders that facilitate the deliveries. Show less



Prop basket

• Real Estate

• Vice President Marketing

  • Apr 2019 - May 2021



ACHIEVER HOSPITALITY PRIVATE LIMITED

• India
• Real Estate

• Business Head

  • Nov 2016 - Mar 2019



JML INFOMEDIA PRIVATE LIMITED

• India

• Managing Partner

  • Jan 2014 - Oct 2016

  Database Management & Administration Database Management & Administration



Haldiram Snacks Pvt.Ltd.

• India
• Food and Beverage Services
• 700 & Above Employee

• Head Marketing, Branding & Corporate Sales

  • Jan 2011 - Dec 2013

  Head Marketing, Branding & Sales o Working as Manager Marketing – Dept. Head o Creation, Circulation & Management of all B2B Communications o Heading all Marketing Activities including – o Branding: In-house & Outdoors  Building Brand Imagery: Online & Social Media  Presiding over all ATL & BTL Activities conceived by the Company.  Handing all Business Communication  Print, Graphic & Electronic Media – Advertising & Endorsements  Enhancing… Show more Head Marketing, Branding & Sales o Working as Manager Marketing – Dept. Head o Creation, Circulation & Management of all B2B Communications o Heading all Marketing Activities including – o Branding: In-house & Outdoors  Building Brand Imagery: Online & Social Media  Presiding over all ATL & BTL Activities conceived by the Company.  Handing all Business Communication  Print, Graphic & Electronic Media – Advertising & Endorsements  Enhancing Customer Brand Affinity o Marketing: Internal & External  Preparing Marketing Contingency Reports based on Market Scenarios  Providing Marketing Support for Retail & Corporate Sales  Also operating as a Client Relationship & Key Accounts Manager.  Coordinating with Several Outdoor Agencies  Organizing Events & Conferences  Handing ODC’s & External Events o Sales:  Sales Forecasting based on rendered Marketing Support.  Acting as a Direct Revenue Generation Channel  Managing the Sales of the Marketing Dept.  Bidding for several Govt. & Private Sector Tenders o Dept. Administration  Handling the key logistics of the Marketing Dept. o Contributing towards the top line & bottom line through revenue generation at both perspectives. o Ensuring enough visibility created for the Branding by means of limited advertising & other outdoor marketing venture. Show less Head Marketing, Branding & Sales o Working as Manager Marketing – Dept. Head o Creation, Circulation & Management of all B2B Communications o Heading all Marketing Activities including – o Branding: In-house & Outdoors  Building Brand Imagery: Online & Social Media  Presiding over all ATL & BTL Activities conceived by the Company.  Handing all Business Communication  Print, Graphic & Electronic Media – Advertising & Endorsements  Enhancing… Show more Head Marketing, Branding & Sales o Working as Manager Marketing – Dept. Head o Creation, Circulation & Management of all B2B Communications o Heading all Marketing Activities including – o Branding: In-house & Outdoors  Building Brand Imagery: Online & Social Media  Presiding over all ATL & BTL Activities conceived by the Company.  Handing all Business Communication  Print, Graphic & Electronic Media – Advertising & Endorsements  Enhancing Customer Brand Affinity o Marketing: Internal & External  Preparing Marketing Contingency Reports based on Market Scenarios  Providing Marketing Support for Retail & Corporate Sales  Also operating as a Client Relationship & Key Accounts Manager.  Coordinating with Several Outdoor Agencies  Organizing Events & Conferences  Handing ODC’s & External Events o Sales:  Sales Forecasting based on rendered Marketing Support.  Acting as a Direct Revenue Generation Channel  Managing the Sales of the Marketing Dept.  Bidding for several Govt. & Private Sector Tenders o Dept. Administration  Handling the key logistics of the Marketing Dept. o Contributing towards the top line & bottom line through revenue generation at both perspectives. o Ensuring enough visibility created for the Branding by means of limited advertising & other outdoor marketing venture. Show less



i360 Staffing & Training Pvt. Ltd.

• India
• Education Administration Programs
• 1 - 100 Employee

• Sr. Manager Corporate Sales

  • Jan 2008 - Dec 2010

  o Joined i360 Staffing & Training Solutions as a Manager Corporate Sales o Got promoted on performance as the Sr. Manager Corporate Sales Key Responsibility Areas 1. Acquisition of prospective Clients for Temp Staffing & Recruitment Contracts. a. Developed Clients like Dish TV, HCL Technologies & Mega Cabs pertaining to this domain. i. Developed Hire & Train Methodology ii. Temporary Staffing for Clients like Wipro iii… Show more o Joined i360 Staffing & Training Solutions as a Manager Corporate Sales o Got promoted on performance as the Sr. Manager Corporate Sales Key Responsibility Areas 1. Acquisition of prospective Clients for Temp Staffing & Recruitment Contracts. a. Developed Clients like Dish TV, HCL Technologies & Mega Cabs pertaining to this domain. i. Developed Hire & Train Methodology ii. Temporary Staffing for Clients like Wipro iii. Developed an RPO Model for SPANCO BPO 2. Acquisition of New Corporate Training Contracts from Large / Mid-Sized / Small Corporate Entities like: a. Mahindra & Mahindra b. Bechtel India c. Asian Paints d. Ericsson 3. Acquisition of Training Contract in the Public Sector (Govt. Bodies) 4. Acquisition of Training Contracts in the PSU Sector a. Clientele: i. BSF Officers Training Tender & Contract ii. Naftogaz (PSU) 5. Developing Content & Training Material on innovative subjects like: i. Organizational Development ii. Corporate Communication iii. Soft Skills / Etiquette & Behavior iv. Project Training 6. Account Management – Client Servicing a. Interacting with the clients on a regular basis b. Handling all the Reporting & Documentation c. Following-up on Due Payments & Net Payables 7. Content Development & Website Management 8. Marketing of Corporate Training in the Education Sector through Marcom. Show less o Joined i360 Staffing & Training Solutions as a Manager Corporate Sales o Got promoted on performance as the Sr. Manager Corporate Sales Key Responsibility Areas 1. Acquisition of prospective Clients for Temp Staffing & Recruitment Contracts. a. Developed Clients like Dish TV, HCL Technologies & Mega Cabs pertaining to this domain. i. Developed Hire & Train Methodology ii. Temporary Staffing for Clients like Wipro iii… Show more o Joined i360 Staffing & Training Solutions as a Manager Corporate Sales o Got promoted on performance as the Sr. Manager Corporate Sales Key Responsibility Areas 1. Acquisition of prospective Clients for Temp Staffing & Recruitment Contracts. a. Developed Clients like Dish TV, HCL Technologies & Mega Cabs pertaining to this domain. i. Developed Hire & Train Methodology ii. Temporary Staffing for Clients like Wipro iii. Developed an RPO Model for SPANCO BPO 2. Acquisition of New Corporate Training Contracts from Large / Mid-Sized / Small Corporate Entities like: a. Mahindra & Mahindra b. Bechtel India c. Asian Paints d. Ericsson 3. Acquisition of Training Contract in the Public Sector (Govt. Bodies) 4. Acquisition of Training Contracts in the PSU Sector a. Clientele: i. BSF Officers Training Tender & Contract ii. Naftogaz (PSU) 5. Developing Content & Training Material on innovative subjects like: i. Organizational Development ii. Corporate Communication iii. Soft Skills / Etiquette & Behavior iv. Project Training 6. Account Management – Client Servicing a. Interacting with the clients on a regular basis b. Handling all the Reporting & Documentation c. Following-up on Due Payments & Net Payables 7. Content Development & Website Management 8. Marketing of Corporate Training in the Education Sector through Marcom. Show less



Serco

• IT Services and IT Consulting
• 700 & Above Employee

• MANAGER QUALITY, TRAINING & SERVICE DELIVERY

  • Oct 2002 - Dec 2007

  o Joined Infovision Group, the Domestic Circuit as a Manager Quality & Service Delivery on June 23rd’ 2008 o Key Responsibility Areas 1. Managing three crucial departments simultaneously 2. Managing the Verification Team assigned for verifying the Sales made by the Operations Team 3. Quality Analysis & Auditing of the Verified Sales 4. Debiting of all the Audited Sales on time in order to maintain a healthy flow of revenue for the organization & reporting 5. Attending to any… Show more o Joined Infovision Group, the Domestic Circuit as a Manager Quality & Service Delivery on June 23rd’ 2008 o Key Responsibility Areas 1. Managing three crucial departments simultaneously 2. Managing the Verification Team assigned for verifying the Sales made by the Operations Team 3. Quality Analysis & Auditing of the Verified Sales 4. Debiting of all the Audited Sales on time in order to maintain a healthy flow of revenue for the organization & reporting 5. Attending to any sort of Disputes that may arise either from the client end or from the customer’s end

• SENIOR QUALITY AUDITOR & CUSTOMER SERVICE TRAINER

  • Oct 2004 - Mar 2005

  o Joined Infovision Group, the Domestic Circuit as a Manager Quality & Service Delivery on June 23rd’ 2008 o Key Responsibility Areas 1. Managing three crucial departments simultaneously 2. Managing the Verification Team assigned for verifying the Sales made by the Operations Team 3. Quality Analysis & Auditing of the Verified Sales 4. Debiting of all the Audited Sales on time in order to maintain a healthy flow of revenue for the organization & reporting 5. Attending to any… Show more o Joined Infovision Group, the Domestic Circuit as a Manager Quality & Service Delivery on June 23rd’ 2008 o Key Responsibility Areas 1. Managing three crucial departments simultaneously 2. Managing the Verification Team assigned for verifying the Sales made by the Operations Team 3. Quality Analysis & Auditing of the Verified Sales 4. Debiting of all the Audited Sales on time in order to maintain a healthy flow of revenue for the organization & reporting 5. Attending to any sort of Disputes that may arise either from the client end or from the customer’s end

• SENIOR SUPERVISOR & TEAM LEAD

  • May 2003 - Oct 2004

  o Supervised a couple of teams & there Team Leads o One dealing in T-Mobile Wireless Campaign for U.K o Other dealing in Telco Global Telecommunications for U.K only o Presided over the Conference Calls with the Clients o Handled a team of 25 agents operating in a Mortgage process o Supervising the Live Transfers & handling the escalations o Implemented training course for new recruits — speeding profitability

• SENIOR CUSTOMER RELATIONSHIPS EXECUTIVE

  • Oct 2002 - Oct 2004

  o Started my career as a Customer Care Executive & soon attained growth o Became a Senior Customer Service Representative in an outbound sales process which dealt in U.K Telecommunications o Was promoted as a Quality Auditor & Coach in the month of December o And soon became a Senior Quality Auditor within a span of six months