Saurabh Thomas Kandathil

Product Manager - Consultant at 10kInfo
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English Full professional proficiency
  • Hindi Professional working proficiency
  • Malayalam Native or bilingual proficiency
  • Telugu Limited working proficiency
  • Tamil Limited working proficiency
  • Kannada Elementary proficiency

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5.0

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Shravan Korukonda (シュラバン・コルコンダ)

Have known Saurabh Thomas for more than a decade. We were students together and also executed couple of projects together. His calm & gracious demeanor is very appealing and anyone who is working with him can immediately notice. Has a keen eye on details and a very good team player. A thorough professional with excellent work ethic, it's a pleasure to recommend him for any role that demands high value addition. Wishing him great luck for his upcoming responsibilities. Keep up the great work!

Shibu V Kurian

Saurabh is a gifted negotiator with a rare combination of patience, spunk and research skills. He had proved to adapt quickly to work environments and stand out among his colleagues. He can articulate complex functional capabilities to business stakeholders with clarity and exceed expectations. Working under pressure is an attribute most common to Saurabh's trait. I’ve seen Saurabh go above and beyond in researching and collaborating opportunities with his ‘student for life’ mind-set. Amazing skill to connect with people with his style that’s open and inviting to thoughts. A strong quality champion, he sets the bar for others on his team. He not only garners respect from his work, but he also brings wit and humor to the team, making him a pleasure to work with.

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Credentials

  • SCRUM MASTER ACCREDITED CERTIFICATION
    Intenational Scrum Institute
    Mar, 2019
    - Oct, 2024
  • SCRUM Product Owner Accredited Certification
    International Scrum Institute™
    May, 2018
    - Oct, 2024

Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Product Manager - Consultant
      • Mar 2021 - Present
    • Canada
    • Software Development
    • 200 - 300 Employee
    • Product Owner
      • Oct 2020 - Feb 2021
    • Egypt
    • Leasing Non-residential Real Estate
    • Principal Operations Coordinator, Loss-Mitigation Strategy
      • Jun 2019 - Apr 2020

      As part of the Loss-Mitigation strategy, I was involved in legal recovery operations. The role broadly encompassed: ● Responding to law firm inquiries and escalations for accounts in the legal recovery strategy ● Maintained tri-party communication with law firms and Legal Network Manager (vendors) to resolve customer and legal account level issues ● Liaised with internal stakeholders like Payments, Fraud, Loss Mitigation Back Office, Legal Counsel, Privacy office, Compliance, Process, and Operations Managers; coordinate investigations of missing payments, fraud, disputes, inventory reconciliation, credit balance adjustment, credit bureau updates, obtain lawyer’s witness signatures on documents etc. ● Ensured attention to detail while providing evidence or supporting details to law firms for suit worthy matters ● Assist Process Managers with running agency account placement exception scripts and performing daily inventory reconciliation of accounts ● Perform monthly compliance monitoring program to test Show less

    • Canada
    • Financial Services
    • 700 & Above Employee
    • Risk Management Officer
      • Jun 2018 - May 2019
    • Product Owner and Acting Scrum Master
      • May 2015 - Mar 2018

      - Gathering and prioritizing product and customer requirements, defining the product vision. Have been instrumental in a team to pilot a product from concept to launch - Work on Revenue Opportunity Assessments and positioning the product in the market - Work closely with Multifunctional teams including User Experience, Engineering, SEO, Marketing and QA teams to define, develop and extend the reach of the Product - Write specifications, prioritize features, build consensus and coordinate product schedules with the planning and implementation teams - Coordinate with Sales and product support team to ensure revenue and customer satisfaction goals - Monitor the Problem Reports and work closely with respective teams for a resolve - Ensure the cohesiveness of the overall User Experience and periodically improvise for the better - Review and shortlist resumes and be a part of the interview panel to hire new resources Show less

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Transactions Processing Associate
      • Oct 2013 - Apr 2015
    • United Kingdom
    • Retail
    • Sales Advisor
      • Oct 2010 - Aug 2012

Education

  • University of Hertfordshire
    M.Sc. Aerospace Engineering, Fluid- Structure Interaction
    2010 - 2012
  • Instiute of Aeronautical Enginnering
    Bachelor of Engineering - B. Tech, Aeronautical Engineering
    2006 - 2010
  • Sri Chitany Jr College
    Intermediate Education
    2004 - 2006
  • Kendriya Vidyalaya
    Regular/General High School/Secondary Diploma Program
    1995 - 2004

Community

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