Experience

KRAFTON India
• India
• Wholesale Import and Export
• 1 - 100 Employee
• Director, Head of People Ops

  • Aug 2023 - Present

Haber
• Türkiye
• Internet News
• Vice President - Human Capital

  • Jul 2022 - Aug 2023


Capita

• Canada
• Financial Services
• 1 - 100 Employee

• Head - Human Resource

  • Apr 2019 - Jun 2022

  - Provide leadership to the Human Resources Function for the Technology teams in India, UK, Ireland and Poland - Design, manage and implement the people management practices by way of standardized, consistent and competitive policies and processes which are Employee oriented and aligned to Capita Values- Drive talent management across the technology space with focus on resourcing, performance management, learning and progression- Ensure resourcing delivers to the cost and time objectives with focus on hiring right talent- Ensure delivery of people policies and processes while consistently maintaining and increasing the level of overall staff engagement in line with the stated employee engagement goals- Architect Future Ways of working by aligning People policies and practices to suit the organisation and its employees - Enable a learning culture with a focus on capability and future skill building - Ensure efficient design and delivery of the HR function with on timely delivery in a cost effective manner- Provide thought leadership by way of identifying and bringing in industry best practices towards driving a better employee experience- Mentor, coach and develop team members to help them achieve their personal career aspirations and objectives- Act as a sounding board to Leadership teams when dealing with people issues including but not limited to conflicts, performance and behavioral patterns- Ensure compliance to local laws, legislation and regulations and group mandated policies Show less

• Senior Manager Human Resources

  • Aug 2015 - Mar 2019

  Strategic HR, Talent Engagement & Development, Talent Acquisition, HR Policies, Grievance Management, HR Operations, Analytics • Pivotal role in resource planning & recruitment to ensure monthly headcount target is met• Essayed a key role in:- Defining and rolling out policy to Identify “Critical talent pool” for High potential employees in the organisation for succession planning and new roles.- Conceptualising Leadership development framework, designing and implementing the learning journey. - Designing and re-engineering of Induction program and On-boarding for new hires- Re-engineering the Internal Job Posting process, Promotion and Career advancement policy • Managed the performance management system, appraisal process including objective setting, performance reviews, promotion and compensation revision• Launched Employee connect through various touchpoint sessions (eg:-skip level, one2one HR-connect meetings etc.)• Accountable for attrition control and formulize various measures of Retention Management• Pivotal in rolling out employee engagement surveys and action planning • Accountable for talent development at various levels• Accounted for MIS reporting to the leadership team on all the initiatives, providing analysis and recommendations on recruitment, attrition, performance management, employee engagement etc.• Spread-Headed HR operations (Handling employee grievances, employee queries, overseeing background check and documentation, compensation fitments for lateral / internal hires etc.) Show less

• Human Resources Manager

  • Mar 2014 - Jul 2015

  Role: Strategic HR, Talent Engagement & Development, Talent Acquisition, HR Policies, Grievance Management, Analytics



Foton Motors

• Brazil
• Retail

• Manager - Talent Acquisition

  • Jan 2012 - Mar 2014

  • Designed the Talent Acquisition Strategy, Training Strategy, Skills & Competency framework and other HR policies / processes in line with the vision, mission of the organisation • Conceptualising & effectuating training & development initiatives based on training needs identified across the organisation • Instrumental in middle and senior level hiring for Marketing, Sales, Product Planning, and Auto Finance etc. verticals. • Accountable for creating job descriptions, recruitment manual, various HR dashboards etc. • Accountable for successful external and internal audits • Instrumental in designing sustainable HR systems for processes like recruitment,Performance management, Leave Management System etc. Show less



Tata Technologies

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Manager- Human Resources

  • Jan 2007 - Dec 2011

  Strategic HR implementer & OD Specialist working with Tata Technologies Ltd since Jan 07 as Manager - HR. As an SPOC for North America following were the responsibilities: Role A: Employee Engagement a. Roll-out of Performance Management System b. Employee Connect c. Rewards & Recognition d. Launch of Gallup employee engagement survey Role B: Implementation and documentation of HR processes a. Implementation of HR project on "Jobs, Job Descriptions, Competencies, Career Paths" b. Monthly HR Dashboards (HR Initiatives, Talent Acquisition, Attrition, Learning & Development) c. Creation of HR manual (Talent Acquisition manual, Talent Acquisition SLA document etc) d. SPOC for SAP - HR implementation for North America (ESS MSS) e. Spearheading launch of Skills repository and Employee Data collection for North America f. Creation of Compensation bands and structure. Role C: Talent Acquisition: Spearheading the Talent Acquisition team Role D: Compensation Analysis SPOC for Mercer salary survey for North America In my earlier role with Tata Technologies Ltd I was responsible for lateral recruitment (350+ professionals hired) and was also Spearheading Campus recruitment. Achievements: a. Deputed to Tata Technologies Inc. at Novi, Michigan as Strategic HR implementer & OD Specialist to handle the complete gamut of HR. Worked closely with President & COO b. Bagged the “Employee of the Month” award Show less



EXL Service

• India
• Consumer Services
• 1 - 100 Employee

• Special Case manager

  • Jul 2004 - Feb 2005

  • Extensive analysis of the various resolutions offered to the clients. Rectifications if any in the solutions provided was expected. • Facilitating on the job training of newly joined employees. • Generation of weekly as well as monthly performance and productivity reports. • Team assessment on set parameters of quality adherence. • In –house technical assistance and software development. • Extensive analysis of the various resolutions offered to the clients. Rectifications if any in the solutions provided was expected. • Facilitating on the job training of newly joined employees. • Generation of weekly as well as monthly performance and productivity reports. • Team assessment on set parameters of quality adherence. • In –house technical assistance and software development.



Spectrum Education

• India
• E-Learning Providers
• 1 - 100 Employee

• System Administrator

  • Jun 2002 - May 2004

  • Recruitment of teaching as well as non-teaching staff. • On the job training for teaching staff. • Monthly Performance assessment using feedback sessions, one to one interaction. • Designed the Compensation structure. • Recruitment of teaching as well as non-teaching staff. • On the job training for teaching staff. • Monthly Performance assessment using feedback sessions, one to one interaction. • Designed the Compensation structure.