Saurabh Gupta
Head - Global Customer Success, Renewals & Technical Support at BrowserStack- Claim this Profile
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English Native or bilingual proficiency
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Bio
LinkedIn User
Saurabh was a great asset to my team and the company while he was Customer Engagement Executive inside Ariba. He was responsive, understanding and had a customer first mentality. He is strong in his technical knowledge as well as working with customers and helping them reach their full potential. He was someone you could easily give a complex project and not worry about it and have it complete, on time and better than expected. He is a great asset to any team.
Michael Odom
I worked with Saurabh in a number of roles at Ariba, spanning from managing him directly on customer project engagements to overseeing his career management as a direct HR report. He was always impressive, starting with his technical roles and later broadening his skill set to cover best practice functional consulting and relationship management. Outside of customer work, Saurabh always had a eye open to find new ways to grow as a consultant and professional. He is driven, a very fast learner, and always on top of tasks. I would gladly work with Saurabh again in the future; he is an asset to any team that he is on.
LinkedIn User
Saurabh was a great asset to my team and the company while he was Customer Engagement Executive inside Ariba. He was responsive, understanding and had a customer first mentality. He is strong in his technical knowledge as well as working with customers and helping them reach their full potential. He was someone you could easily give a complex project and not worry about it and have it complete, on time and better than expected. He is a great asset to any team.
Michael Odom
I worked with Saurabh in a number of roles at Ariba, spanning from managing him directly on customer project engagements to overseeing his career management as a direct HR report. He was always impressive, starting with his technical roles and later broadening his skill set to cover best practice functional consulting and relationship management. Outside of customer work, Saurabh always had a eye open to find new ways to grow as a consultant and professional. He is driven, a very fast learner, and always on top of tasks. I would gladly work with Saurabh again in the future; he is an asset to any team that he is on.
LinkedIn User
Saurabh was a great asset to my team and the company while he was Customer Engagement Executive inside Ariba. He was responsive, understanding and had a customer first mentality. He is strong in his technical knowledge as well as working with customers and helping them reach their full potential. He was someone you could easily give a complex project and not worry about it and have it complete, on time and better than expected. He is a great asset to any team.
Michael Odom
I worked with Saurabh in a number of roles at Ariba, spanning from managing him directly on customer project engagements to overseeing his career management as a direct HR report. He was always impressive, starting with his technical roles and later broadening his skill set to cover best practice functional consulting and relationship management. Outside of customer work, Saurabh always had a eye open to find new ways to grow as a consultant and professional. He is driven, a very fast learner, and always on top of tasks. I would gladly work with Saurabh again in the future; he is an asset to any team that he is on.
LinkedIn User
Saurabh was a great asset to my team and the company while he was Customer Engagement Executive inside Ariba. He was responsive, understanding and had a customer first mentality. He is strong in his technical knowledge as well as working with customers and helping them reach their full potential. He was someone you could easily give a complex project and not worry about it and have it complete, on time and better than expected. He is a great asset to any team.
Michael Odom
I worked with Saurabh in a number of roles at Ariba, spanning from managing him directly on customer project engagements to overseeing his career management as a direct HR report. He was always impressive, starting with his technical roles and later broadening his skill set to cover best practice functional consulting and relationship management. Outside of customer work, Saurabh always had a eye open to find new ways to grow as a consultant and professional. He is driven, a very fast learner, and always on top of tasks. I would gladly work with Saurabh again in the future; he is an asset to any team that he is on.
Experience
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BrowserStack
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Ireland
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Software Development
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700 & Above Employee
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Head - Global Customer Success, Renewals & Technical Support
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Aug 2021 - Present
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Salesforce
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United States
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Software Development
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700 & Above Employee
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Director, Success Management - India Portfolio Leader
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Aug 2018 - Aug 2021
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Senior Principal Manager - Customer Success
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Jan 2016 - Jul 2018
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Zycus
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United States
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Software Development
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700 & Above Employee
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Senior Manager - Customer Success, EMEA
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Jul 2015 - Jan 2016
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SAP Ariba
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Germany
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Software Development
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700 & Above Employee
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Customer Engagement Executive, Business Network Customer Organization - East Region
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Jun 2014 - Jul 2015
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Customer Enablement Manager, Business Network Customer Organization - Emerging Markets
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May 2012 - Jun 2014
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Consulting
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Jul 2009 - May 2012
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RevenueMed
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United States
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Business Analyst
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Mar 2009 - Jun 2009
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Buzzient
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Technology, Information and Internet
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1 - 100 Employee
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Product/Development Management Intern
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May 2008 - Aug 2008
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Majesco
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United States
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Software Development
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700 & Above Employee
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Sr. Software Engineer/Team Lead
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Oct 2004 - Jun 2007
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Education
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2007 - 2008
Georgia Institute of Technology
Masters, Industrial Engineering -
2000 - 2004
Savitribai Phule Pune University
Bachelors, Mechanical Engineering
Community
