Saurabh Kumar
Client Service Executive at Innovsource- Claim this Profile
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English Native or bilingual proficiency
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Hindi Native or bilingual proficiency
Topline Score
Bio
Experience
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Innovsource
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India
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Staffing and Recruiting
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700 & Above Employee
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Client Service Executive
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Aug 2019 - Present
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SMART COOL ENGINEER
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Ranchi Area, India
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HR Executive
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Aug 2017 - Aug 2018
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UNEECOPS TECHNOLOGIES LIMITED
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Ranchi Area, India
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Project Coordinator & Data Entry Operator/Computer Operator
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May 2017 - Jul 2017
• Attend client meetings and assist with determination of project requirements. • Accomplishes work requirements by orienting, training, assigning, scheduling, and coaching employees. • Assist the PM in the drafting and issuance of project proposals, RFP's, tenders, budgets, cash flows and preliminary schedules. • Prepare project organization and communication charts. • Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements. • Effectively and accurately communicate relevant project information to the client and project team. • Meets cost standards by monitoring expenses; implementing cost-saving actions. • Track & manage contemplated change notices and change orders in the database. • Updates job knowledge by participating in educational opportunities; reading professional publications. • Prepare substantial completion certificates and ensure all required project close out documents are obtained. • Communicate ideas for improving company processes with a positive and constructive attitude, and for developing this attitude in others. • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Show less
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BHARTI AXA GENERAL INSURANCE CO. LTD
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Ranchi Area, India
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HR & Admin Executive
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Sep 2013 - Dec 2015
• Administration and execution of HR functions including Recruitment & Selection, Compensation & Benefits, Payroll Administration, Performance Review, Training & Development, Employee Relations and Orientation Program. • Liaising with relevant authorities to ensure company’s compliance with local Labour Laws and related statutory requirements. • Preparing for monthly and annual company manpower, payroll and related HR reports to Accounting Department. • Administer HR internal control policies and procedures to align with corporate directions. • Attend to all employees’ queries pertaining to HR policies & procedures. • Perform other ad-hoc duties as assigned by the management. • Day to day administration arrangement & Maintaining admin related records, asset inventory etc. • Supervising Housekeeping, Courier services. Vendor Management, Contract & AMC Renewal for facilities providers. Responsible for minimizing & controlling admin & Office Expenses. Stationary & Housekeeping material purchase management. • Conducting Customer Satisfaction Survey. • Selection of office vendors by obtaining quotes and negotiating with them and further initiating the contracts/agreements between the two parties. • Verification of vendors invoices, Preparation of purchase orders, Verification of bills. • Annual maintenance Contract (AMC) with vendors & Other Services Contracts. Show less
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Digital IT
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Ranchi Area, India
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HR & Admin Executive
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Nov 2012 - Jul 2013
• Handling the Recruitment Process. • Preparation of attendance & assist HR Manager in salary Processing. • Grievance handling of employees. • Handling the all activities about Demand of Customers. • Trained to new Candidate in the Organization. • Team Management, General Office administration. • Have great insight of market movements and effects of market fluctuations on both company and customer. • Proficient in relationship building and client interaction. • Handling the Recruitment Process. • Preparation of attendance & assist HR Manager in salary Processing. • Grievance handling of employees. • Handling the all activities about Demand of Customers. • Trained to new Candidate in the Organization. • Team Management, General Office administration. • Have great insight of market movements and effects of market fluctuations on both company and customer. • Proficient in relationship building and client interaction.
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Education
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Marwari College (An Autonomous Constituent Unit Of Ranchi University, Ranchi)
B.B.A, Marketing/Marketing Management, General -
Yogada Satsanga Mahavidyalaya
12th, Science(PCM) -
Vivekananda Vidya Mandir (CBSE)
10th, All -
Marwari College (An Autonomous Constituent Unit Of Ranchi University, Ranchi)
Master of Business Administration - MBA, (FIN. & HR)