Experience

B3B Big Group

• Real Estate
• 1 - 100 Employee

• Assistant General Manager

  • May 2016 - Present

  Chief Tasks Handled: • Currently handling all residential, commercial and Affordable Housing projects of B3B Group in Jaipur. • Assist clients with property sales and development. • Working on the Marketing and sales promotional activities pertaining to the project to increase sales of the company. • Organizing and participating in various events to enhance brand name & increase business. • Meeting real estate Brokers/Associates of various cities in India to get the brokers empanelled with B3B Group to get prospective clients/investors. • Provide daily and monthly MIS to management. • Furnished legal, economic and market advice to prospective clients. • Arranging Client meet at site & briefing them about the township and arranging site visits. • Maintaining and liaising with clients, building relationships with clients to encourage returning business. • Analyse market trends to determine competitive market prices and development in other townships. • Preparation of legal documents including listings and sales contracts & backend related work at the time of property closing. • Meeting PAN India corporates to promote sales & business of the company.



Vatika Group

• India
• Real Estate
• 700 & Above Employee

• Sales Associate

  • Mar 2015 - Feb 2016

  Associated with Vatika Group, Jaipur (Company HQ in Gurgaon) • Handled an 800 acre township project termed as Vatika Infotech City in Jaipur. • Assisted clients with property sales and development. • Worked on the Marketing and sales promotional activities pertaining to the project to increase sales of the company. • Meeting real estate Brokers/Associates of various cities in India to get the brokers empanelled with Vatika to get prospective clients/investors. • Furnish daily and monthly MIS to management. • Provide legal, economic and market advice to prospective clients. • Arranged Client meet a site & briefing them about the township and arranging site visits. • Liaising with clients, building relationships with clients to encourage returning business. • Analyse market trends to determine competitive market prices and development in other townships. • Preparation of legal documents including listings and sales contracts & backend related work at the time of property closing.



Twinkle Real Estate , DUBAI

• Dubai, United Arab Emirates

• Property Consultant

  • May 2012 - Sep 2014

  RERA (Real Estate Regulatory Authority – Dubai, UAE) Level 2 Certified Realtor , 2013. Property Consultant (Sales & Rentals) in Dubai : • Assist clients with property sales and development. • Hold open house inspections, instructing clients on best practices for selling success and liaising between renters/owners and prospective buyers for property inspections. • Preparation of legal documents including listings and sales contracts. • Provide legal, economic and market advice to prospective clients. • Liaise with lenders and home inspectors prior to contract negotiations. • Ensuring terms and conditions of agreements are met. • Maintaining and liaising with clients, building relationships with clients to encourage returning business. • Coordinate property closings and overseeing document signing. • Analyse market trends to determine competitive market prices.



Fullerton Securities & Wealth Advisors Ltd.

• India
• Financial Services
• 1 - 100 Employee

• Online Executive (Mutual Fund & IPO Operations)

  • Sep 2009 - Apr 2012

  Associated with Fullerton Securities and Wealth Advisors Limited - Mutual Funds & Wealth Management Products • Managed product development projects for Mutual Fund like Mutual Fund Online & Customer Charging Module, Customer statements etc. • Executing special projects and conducting UAT as per business requirement. • Initiated steps for process development and system automation. • Conducted Gap Analysis and training team members on the process. • Resolving Customer and inter-departmental Queries within TAT. • Setting up and documenting processes for FSWA branches across India. • Handled daily mutual fund offline - operational processes in a systematic manner & ensuring that every task is completed satisfactorily and within time. • Handled daily operational activities related to wealth management products like Fixed Deposits, Private Equity, Portfolio Management Services, and Structured Products etc. • Established and run processes related to Real Estate Products handled by FSWA. • Handled the process related to incentive calculation for the business done by external agency for wealth & equity products. • Co-ordinating and liasoning with the product team & RTA`s for process development and system automation. • Handled brokerage reconciliations for Wealth Products. • Undertaken Audits for Wealth Management Products. • Managing IPO offline and co-ordinating with PAN India branch. • Setting up processes and providing necessary training to the Local Branch Executives. • Executed Agreements with Third Parties and Lead Managers. • Solving customer queries related to Allotment and refund status. • Documentation and preparing of SOP’s for process related to IPO. • Co-ordinating with the Lead Manager and Registrar for tie-ups and new process initiatives.



ICICIdirect

• India
• Financial Services
• 700 & Above Employee

• Manager Operations (Mutual Fund & IPO's)

  • Jun 2005 - Aug 2009

  Associated with ICICI Securities Limited as Manager - Mutual Funds & IPO Operations Chief Tasks Handled: Operations Management (Mutual Funds & IPOs)  Handled & Supervised the daily processes in a systematic manner & ensuring that every task is completed satisfactorily and within time.  Ensured that all NFO transactions & funding activities are completed.  Undertaking monthly reconciliation of MF data.  Resolving Inter-departmental queries in an efficient manner.  Coordinated with the Registrar & AMC.  Maintained MIS on a daily & monthly basis for mutual fund transactions.  Conducting Gap Analysis and training team members on the process.  Handled the Transfer In/Out process and settlement of accounting process.  Initiated steps for process development and system automation.  Maintaining documentation and preparing process manual.  Handled Audit related to Mutual Fund & Insurance Products.  Executed special projects within the organisation.  Managed the IPO payin for online debit.  Executing Agreements with Third Parties and Lead Managers.  Updated IPO Masters.  Sending PAN, POA Exemption & Templates to the Lead Manager and Registrar.  Coordinating with the IT Team & Registrar. Customer Relationship Management  Mapping clients’ requirements & ensuring rendering of solutions as per specified guidelines; minimizing bottlenecks for high quality of service for increasing the Customer Satisfaction Index.  Extended high-end technical support ensuring high customer satisfaction levels through prompt & timely redressal of their problems.  Ensured continuous interaction with the customer to make sure that area of concern can be worked upon for improved service levels.  Ensured prompt resolution of queries put forth by internal / external customers and maintains high customer satisfaction levels.