Experience

KOOVS.COM

• India
• Retail Apparel and Fashion
• 100 - 200 Employee

• Sr.Manager-Import,Warehouse & Last Mile Logistics Operation

  • Dec 2014 - Present

  Key Responsibilities: Import,Warehouse & Last Mile Logistics - (Dec’14 – Sep’19)Strategic & Forward thinking, process oriented professional with consistent analytical approach &hands on experience in managing an entire gamut of Import logistics operations, Warehouse Operation, International brands setup, Last Mile Delivery Operation & Reverse logistics.Managing Warehouse & Logistics operations of large fulfilment centre in a 3PL environment where both B2B and B2C models pursued & responsible for end to end(Inbound/Outbound/Inventory/Return) operation in fulfilment centre with approx. 130+ manpowerExposure in mapping business requirements and designing customized solutions with analytical skills and ability to analyse business practices and define optimal proceduresExecuted best practices in supply chain that create savings and innovative supply chain solutions leading to Cost control & Customer experienceExceptional negotiation & relationship management skills with ability to relate to people at any level of business to achieve the organizational goalsProcess owner for end-to-end import logistics for all for International Brands. Designed entire process SOP including material flow, information flow, payment flow and all legal formalities Responsible for setting up of new International brands, logistics coordination & shipment collection from UK,USA & China Responsible for overall Last mile performance for Pan India operation including Reverse Logistics operationVendor Management /Exploring New 3PL vendors /Transportation Vendors to expand reach across India with reasonable costing & better TATAppointing and monitoring LSP’s performance related to Cost, Quality, Lead time and Service Levels to achieve seamless and cost effective movement of consignments for timely deliveries Show less

• Manager BRANDS –DOMECTIC & INTERNATIONAL BRANDS

  • Feb 2012 - Dec 2014

  Key Responsibilities:Studying annual fashion forecast/trends to bring best of the fashion brands on-board.Constant communication and guidelines from International buyers (UK) has helped in building a better understanding of the customer reaction and need for fashionWorks closely with the International buying team in getting international brands on-board to IndiaDevelopment of New Vendor Base: Alliances with all the leading Men’s & Women's brands across the country. Forging alliances with new and innovative trends brands. Selecting the right Brands and Product for the business - and closing all commercials with MOU.Efficiently & effectively developed buying plan in conjunction with budget for the seasonForecasting the stock requirement, merchandise mix & assortment plan across categorySelection and Buying of the merchandise for the brands, as per the budget & upcoming trends, aligned to KOOVS vision.Market Surveys to be updated with the upcoming trends and develop vendor base.Keep a check on the old/dead stock, liquidation/ seasonal RTV to the vendors.Effective Stock Replenishment for fast moving products, to ensure optimum stock levels.Liaising with other KOOVS functions outside Buying – VM, Production, Content, Studio and Marketing to help achieve the overall business objective.Coordination with Vendors, Warehouses and distribution centres.Coordinating with the marketing team to ensure timely promotions for new collections going live, special offers/discounts and EOSS through social media & digital platform. Show less



The Electronic Store, Retail venture of ESSAR Group

• New Delhi Area, India

• Category Manager - Laptops & IT Accessories

  • Nov 2008 - Feb 2012

  Key Responsibilities: Planning for new product line & management of existing product line, looking after vendor payment cycle and developing new sub categories with vendor. Ensure right product mix is available at right time and right price to deliver the customer experience. Responsible for achievement of Top line & Bottom line targets of IT Category to meet the business objectives. Development of pricing strategy and execution. Plan all merchandise, set target buying prices, and determine sourcing & ensuring availability in stores. Coordination with operation, Marketing, Planning and strategic Teams. Generating Revenue from Principal by selling Branding space. Adding new category, brand and product to the IT Category. Periodically review and modify the Planogram assortment based on market trends. Keeping a track of close competitive product observations & build strategy, i.e. analyze competitors to counter competition. Track Inventory turn, aging, fast moving, replenishment, stock-outs etc. Show less



Jumbo Group

• Retail
• 700 & Above Employee

• Department Manager- Mobile & IT

  • Apr 2008 - Nov 2008

  Key Responsibilities: Monitor sales performance and the targets to be achieved by the respective departments & if there are any discrepancies, to identify corrective measures for the same. Ensuring overall targets are met in each category and tracking the same against budgets every day. Coordinating with buying team to understand new products & promotions, also ensure training for sales team. Ensure that stock check is done on a daily basis & entire stock on a monthly basis. Encourage the store staff to come up with ideas and suggestions to increase sales and ensure that they are recognized adequately for the same. Working closely with visual display team and department heads to decide how goods should be displayed to maximize customer interest and sales. Analyzing every aspect of bestsellers (for example, the bestselling price points, colors or styles) and ensure availability of bestsellers all the time to reach their full potential. Responsible for entire Product life cycle & keeping track of slow and non-moving inventories and formulates appropriate programs to clear them in timely manner. Show less



Benetton Group

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Store Manager

  • Aug 2007 - Apr 2008

  Key Responsibilities: • Responsible for achievement of sales targets to meet the business objectives. • Responsible for In-Store Inventory, Inward or outward movements of goods. • Ensuring right merchandise mix in the store. • Imparting Training on product Knowledge and customer service. • Ensure delivery of International Shopping Experience to all consumers. • Ensure effective execution of events, promotions & other marketing activities Key Responsibilities: • Responsible for achievement of sales targets to meet the business objectives. • Responsible for In-Store Inventory, Inward or outward movements of goods. • Ensuring right merchandise mix in the store. • Imparting Training on product Knowledge and customer service. • Ensure delivery of International Shopping Experience to all consumers. • Ensure effective execution of events, promotions & other marketing activities



Gini & Jony Ltd.

• India
• Retail
• 300 - 400 Employee

• Store Manager

  • Jul 2006 - Aug 2007

  Key Responsibilities: • Ensure execution of sales targets as per plan. • Responsible for security and safety of stock, cash & infrastructure / all items in charge / on inventory of the respective store. • Ensure that staff is customer oriented and presentable, at all times. • Imparting Training on product Knowledge and customer service. • Ensure timely opening & closing of store, as per the set drills. • Ensure Weekly change of the display. • Taking care of the attendance of the team members. • Training and motivating team members Show less



Planet M Retail Ltd

• Retail
• 100 - 200 Employee

• Senior Floor Manager

  • May 2003 - Jun 2006

  Key Responsibilities: • Achievement of store sales target. • Review of weekly sales performance with CCA’s category wise. • Daily update to the merchandiser on slow and fast moving stock. • Maintain efficient operations and effective product merchandising. • Training and supervision of store staff. • Plan and direct store operations, including inventory control and security. • Co-ordinate the marketing activities of the store on a ground level. • Responsible for upkeep of stores. • Monitor security systems. • Ensure exceptional customer service by store staff. • Handle customer complaints and issues. • Ensure effective execution of events, promotions & Music Launches Show less