Saurabh Arora, PMP

Technical Project Program Manager at Quess GTS
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Location
Atlanta Metropolitan Area

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Miles O'Reilly, CD, PMP, CPCU

I worked with Saurabh as a team member on projects he managed and as a peer PM within the company's PMO. I never failed to find Saurabh diligent, dedicated, and conscientious. His industry domain knowledge is superior and his ability to manage a stressed and volatile team without friction or strife is impressive. I enjoyed spending time with Saurabh socially and found his thoughts on practical project management process insightful. I would not hesitate to enlist Saurabh for any insurance project I might need managed, and sincerely hope to have a chance to work with him again in future.

Michael Shost, PMI-PMP, PMI-ACP, PMI-RMP, CEH, SPOC, SA

Saurabh helped to train me when I first joined Hudson Insurance Group (HIG). From day one he was very organized and understood how to best build rapport and transfer the necessary knowledge to me so I could be successful at HIG. He has a gentle but stern approach and extensive domain knowledge. These factors combine to make him a talented and effective Technical Project Manager. Saurabh is no stranger to hard work and goes above and beyond to deliver his projects. We worked long hours occasionally (night & weekends) and Saurabh always was a source of knowledge, good spirit, and motivation. I consider myself fortunate to have been given the opportunity to work with and get to know Saurabh. He is loyal, agile, & experienced. He will be an asset to any organization that he works with!

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Credentials

  • SAFe 5.0 SSM Scrum Master
    Scaled Agile, Inc.
    Mar, 2020
    - Sep, 2024
  • Certified product owner
    International Scrum Institute™
    Jan, 2020
    - Sep, 2024
  • Business Analyst Studio
    Guidewire Software (formerly FirstBest Systems, Inc.)
    Jan, 2016
    - Sep, 2024
  • SCRUM MASTER ACCREDITED CERTIFICATION
    International Scrum Institute™
    Aug, 2015
    - Sep, 2024
  • AINS 022 – PERSONAL INSURANCE
    Chartered Property Casualty Underwriters (CPCU) Society
    Sep, 2013
    - Sep, 2024
  • AINS 021 - PROPERTY AND LIABILITY INSURANCE PRINCIPLES
    Chartered Property Casualty Underwriters (CPCU) Society
    Jun, 2011
    - Sep, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Jun, 2018
    - Sep, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    Nov, 2020
    - Sep, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Technical Project Program Manager
      • May 2020 - Present

      • As Program Manager of application delivery I am responsible for managing the Program consisting of 7 agile project teams distributed across multiple locations.• I collaborate with cross-functional multilocation teams to define and schedule work to develop key features of Insurance Product.• Create and execute project plan and communicate with internal teams and stakeholders across the organization, ensuring clarity and visibility of project decisions, expectations, milestones, and deliverables.• Oversee project deliverables, ensuring deliverables are compliant with customer requirement.• Create project status reports and communicate to key business and IT stakeholders• Identify & mitigate risks and manage issues with a clear grasp of the challenges/options until resolved.• Evolve platform maturity in automation, operations, stability, and support.• Create and manage project budgets and onboard resources.• Mentor other Project Managers for best practices and certifications. Show less

    • Project Manager for Hudson Insurance
      • Nov 2015 - May 2020

      Roles and Responsibilities• As Program manager was responsible of managing 3 agile project teams distributed across multiple locations.• Partnered with the Product Management team to define Product backlog and execute that backlog.• Evolved platform maturity in automation, operations, stability, and support.• Defined low to medium risk project plans and align it to project deliverables• Identified, evaluated, prevented and mitigated risk to a project so that it had least impact on desired outcome.• Assisted the Product Owner in user story creation/prioritization and product Backlog grooming via emergent requirements.• Organized and facilitated daily stand-up meetings, reviews, estimation, retrospectives, sprint and release planning, demos, burn-down tracking, and other Scrum Ceremonies• Analysed, designed and executed SQL scripts, make Guidewire configuration (Underwriter management studio) changes, and create java scripts to fix production issues.• Developed data migration strategies to move data & documents from shared drive to Microsoft Azure. • Performed release scope planning and validating that the release documentation aligns with the intended scope (release notes). Show less

    • Netherlands
    • Financial Services
    • 100 - 200 Employee
    • Test Lead for HomeDepot
      • May 2014 - Nov 2015

      Roles and Responsibilities• Manage Day to day activities of manual and Automation QA team members, coordinate offshore activities, understand test processes and implement it.• Analyse user requirement documents (URD), business requirement documents (BRD) and come up with high level scenarios which help in estimation of effort.• Update master test plan template and take approval from all stakeholders.• Creating test strategy document which contains business flows and presenting it to project team.• Execute test cases and log defects daily. Discuss defects in daily defect calls with project team and assign it to appropriate team member.• Preparing Status reports (Daily, weekly, and monthly) for project and attend Monthly status calls with Client management.• Create final test status report and prepare for Implementation review Board (IRB) meeting.• Provide input on technical staff hiring decision. Show less

    • Test Lead for Allstate Insurance
      • Apr 2010 - Apr 2014

      #Projects•Lead Automation and Manual testing efforts for Encompass- Interlink Policy Administration system.#Roles and Responsibilities•Analyse and estimate new project/module and identify resources for new project based on their skill set. •Manage Day to day activities of QA team members, Coordinate offshore activities, Understand test processes and implement it.•Assign tasks to offshore team members after coordinating with client manager as well as keeping track of overall resource capacity.•Attend weekly project status calls in all phases from Analysis to release.•Analyse customer requirement documents, Rate and Rule Manuals, Forms Metrics, Dec requirements and Point of Sale requirements.•Design, execute test plan and analyse to ensure that business requirements and all End to End scenarios are tested.•Execution of test scripts and signoff after production deployment. •Identify test cases for regression testing and help regression team to incorporate them in QTP scripts so that it can be executed for all modules before final release signoff.•Monthly tracking of Software Quality metrics like Defect containment, Test coverage, Quality of testing and testing effectiveness for entire team.•Prepare status reports (Weekly and monthly) of team and attend weekly calls with Client management.•Provide assessment questions and maintain Certification tool which is a KM(Knowledge management) tool for the team. Show less

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • V & V Engineer and C++/Unix developer
      • Jul 2006 - Apr 2010

Community

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