Saul Camejo
IT Help Desk Support at Somerset ISD- Claim this Profile
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English -
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Spanish -
Topline Score
Bio
Credentials
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Security +
CompTIA
Experience
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Somerset ISD
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Primary and Secondary Education
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1 - 100 Employee
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IT Help Desk Support
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Feb 2022 - Present
Installing and configuring secure operating systems, such as hardened versions of Linux and Windows, to protect against common cyber threats. Upgrading computers and peripherals with advanced security features, such as en-cryption capabilities, biometric authentication, and secure firmware. Installing and managing network cabling with a focus on security considerations, such as separating data traffic from critical systems and implementing secure access con-trols. Installing and configuring network peripherals, such as firewalls, intrusion detection systems (IDS), and virtual private network (VPN) gateways, to monitor and control net-work traffic. Deploying and relocating hardware, such as network security appliances and server racks, to optimize security controls and ensure physical protection against unauthor-ized access. Installing and configuring security software, including antivirus solutions, intrusion prevention systems (IPS), and vulnerability scanners, to safeguard computer systems and networks from malicious activities. Diagnosing and troubleshooting hardware and software issues to ensure continuous protection and minimize vulnerabilities. Repairing and maintaining security equipment, such as network appliances and en-cryption devices, to ensure their optimal functionality and adherence to security stand-ards. Performing regular preventive maintenance on servers to ensure they operate effec-tively and remain up to date with the latest security patches and firmware updates. Maintaining accurate records of maintenance activities, including applied security measures and equipment configurations, to track the security posture of the systems and demonstrate compliance. Adhering to established safety procedures and best practices to safeguard physical and digital assets. Responding to incidents and emergencies, including after-hours incidents, to mitigate the impact of potential breaches and ensure the continuity of critical systems. Show less
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San Antonio Shoemakers (SAS)
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United States
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Retail
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100 - 200 Employee
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IT Help Desk / POS Support
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Mar 2021 - Feb 2022
Provided answers to Retail Stores by identifying problems, researching answers, and guiding user through corrective steps. Participated in development of user training programs and recommending changes. Identified and escalated problems requiring urgent attention. Installed and configured new equipment, including operating software or peripheral equipment as required. Reinstalled software programs or adjusted settings on existing software to fixed machine malfunctions. Analyzed equipment performance and assess equipment functionality. Performed repairs on machines by debug troubleshooting, software testing, and conducting diagnostics. Repaired POS systems according to requirements, using hand or power tools and measuring devices. Supported and conducted Functional Testing on computers and or components. Stayed abreast of 5S methodologies and lean practices. Performed other assigned duties as instructed by management such as data entry, reports, and working with fellow team members on accomplishing departmental objectives. Show less
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Education
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2022 - 2023
Texas A&M University-San Antonio
Bachelor of Applied Science - BASc, Cybersecurity -
2020 - 2022
Northwest Vista College
Associate of Aplied Science (AAS), Network and Cloud Architecture
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