Experience

PT INTERNUX (BOLT)

• Indonesia
• Telecommunications
• 100 - 200 Employee

• Service and Platform Provisioning Dept Head

  • Aug 2016 - Present

   Leading and Managing 3 Section Team which hande VAS, BSS ( Business SupportSystem), Inhouse Web Application, Mobile Aplication, Payment Channel, DBA andInfra. Team Member consist 3 Specialist / Team Leader and 5 Staff Act as Senior Specialist in VAS and BSS including CRM, CBS (Convergent BillingSystem), EVC ( Electronic Voucher Center), UVC(Uniform Voucher Center) ,BICP(Businness Intelegent Core Platform), ETL (Extract, Transport and Load), GFEP(General Front End Processor), Provisioning and Mediation Setting Up Operational and Maintance Strategy under Service and PlatformProvisioning Dept. Manage KPI target to achieved ( NA 99% and MTTR 95%) Supporting Project implementation and L3 customer complain handling System and Infrastructure Maintance and Growth Analyze System Consultant for UGW, PCRF and HSS especially in Product configuration Show less

• BSS(Bussiness Support System) and SingleSDB Supervisor

  • 2013 - Aug 2016

  Manage Team of engineer to Maintance and L2 equitment TroubleshootingManage Team to support L3 Customer ComplainManage Reporting TeamExecute requested new product from Customer ProductExecute requested change managementSupporting project implementation all ne under my managementNE under manage are Huawei BSS and Huawei SingleSDB with DetailBSS (Bussiness Support System) CRM, Billing, CBS, CBP, Provisioning, Mediation, UVC, EVC, PRM and BICPSingleSDB HSS, UPCC, and USCDB Show less



PT. Bakrie Telecom Tbk

• Core Performance Specialist

  • Apr 2012 - Aug 2013

  Created Report For all Core Equipment ( MSC,MGW,IGWB,HSS,SBC,STP,CSOFT) based on trunk occupation and Success RateAnalyze of all data and give suggestion to planning team especially to core network element

• Supervisor cluster

  • Apr 2011 - Apr 2012

• Cluster Staff

  • Apr 2008 - Apr 2011