Experience

Berwick Mitsubishi

• Australia
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• New Vehicle Sales Manager

  • juil. 2022 - - aujourd’hui

• New & Used Vehicle Sales Manger

  • mars 2020 - juil. 2022

  • Working with General Manager and General Sales and Buying Manger, set and achieve Monthly Sales target.• Maintain and supervise the Berwick Mitsubishi Sales system that includes effective prospecting, follow up, demonstrator, customer handling, closing and handover program. Specifically ensure high closing rates.• Achieve and exceed all monthly upsell opportunities in accordance to target set for finance, car care, accessories.• Oversee and review our customer satisfaction which includes monthly Customer Service Index and Google Reviews.• Regularly review and monitor Stock levels across the New and Used Departments to ensure aging is minimised, stock turnover. • Ensure all staff are maintaining compliance with all legal and statutory requirements for sales process.• Regularly monitor and review all advertising currently in place to maximise lead generation strategies.• Implement daily staff meetings in conjunction with the floor manager to review daily deliveries, leads & action items.

• Assistant Sales Manger New Vehicle

  • avr. 2017 - mars 2020

  • Process Paperwork as directed and on the Sales Manger RDO or leave.• Coordinate deliveries with the team and stock contract within policy guidelines.• Second face customers with a view to closing as necessary.• Cost deals in a timely manner to ensure efficient work flow.• Approve deals in accordance with guidelines.• Observing what is going on with other transactions to maximize closing rates. • Meeting other sales executives customer's with a view to maximizing gross profit.• Running the team on Manager's RDO or leave to ensure the projected sales target.• Coordinate online crm of stock with photos & videos.

• New Vehicle Sales Specialist

  • août 2016 - mars 2017

  • Achievement of Sales and Gross Profit Targets• Prospect follow up including effective use of CRM System and maintenance of CSI scores according to guidelines. • Periodic Communication with customers- post-sale, regular communication with clients-pre delivery of new New Vehicle. • Liaising with New Vehicle Stock Manager. • Merchandising and Vehicle display maintenance.• Assessing and organizing on yard vehicle maintenance.• Provision of general assistance as required to the new vehicle Sales Manager.• Effectively and efficiently converting customer inquiries to Profitable Sales.• Handling customer complaints appropriately and promptly.



Carbontel/Virtual Assistant Asia

• Victorian Sales Manager/National Campaign Manager

  • déc. 2014 - juil. 2016

  • Generating new business by leveraging existing relationships, prospecting, conducting market analysis and launching campaigns.• Accurately forecasting KPI and monthly revenue streams• Educating team of 15+ sales representatives on ongoing training.• Brand Promotion• Maximizing sales performance through delivering an exceptional customer experience, people management and cost control. • Developing and maintaining efficient & effective reporting systems for tracking prospects from initial enquiry through to close. • Identifying and developing sustainable relationships with key accounts at both strategic and tactical level. • Recruiting, training and developing new sales and marketing teams. • Driving and managing the entire sales process – targeting to top prospects, identifying client solutions, negotiating and closing.• Maintaining strong and cordial relationships with corporate level sales and Directors.• Accurately Forecasting KPI and monthly revenue streams• Acting as a role model for junior staff by setting high standards through personal behaviour and actions. • Ensuring staff comply with all company policies, processes and procedures, and addressing any shortfalls.



Goconuts pty ltd & Apex Global Solutions

• Managing Partner&Senior Sales Representative

  • déc. 2013 - déc. 2014

  • Finalizing Objectives for Goconuts and ensuring that they are met each month.• Working with other partners to review and commit to the products and services that will serve as the firm's core and specialty services.• Training new employees. • Handling a team of 10+ agents for Solar industry for Apex Global Solutions.• Educating sales representatives on ongoing training, meeting and closing techniques.• Working with customers and resolving conflict situations. • Overseeing and evaluating all business expansion opportunities



Sales Fleet

• Australia
• Advertising Services
• 1 - 100 Employee

• HR Assistant & Marketing Executive

  • août 2012 - juil. 2013



on the move

• Truck Transportation
• 1 - 100 Employee

• Sales & Account Executive

  • mai 2009 - juil. 2012



Aegis Group plc

• Admin Support

  • mars 2008 - avr. 2009



3 Station Pier

• Assistant Manager

  • août 2005 - janv. 2008