Electronic Repair Technician

• Jun 2022 - Present

-Run tests to assess the mobile phones' functionality. -Install and update phone software. Troubleshoot wiring problems, and replace damaged parts and components such as batteries, LCDscreens, keypads, buttons.Advise clients on warranty issues and recommend products on client's needs. -Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information. -Keep the highest possible customer service and make sure that the customer service is at all time is performed in a professional way. - Help customers or participants feel at ease and support special requirements. Show less

Customer Technical Sales Representative

• Jan 2021 - Nov 2021

• Generate revenue by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information; developing accounts. • Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations • Closes new accounts by answering telephone, PPC, and e-mail etc…inquiries, verifying, and entering information. • Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features. • Maintains communication equipment by troubleshooting, reporting, and tracking problems. • Maintains and improves quality results by following standards, recommending improved policies and procedures. • Updates job knowledge by studying new product descriptions; participating in educational opportunities. • Support business owners during installation to resolve problems In case of problems during installation, evaluate solutions in terms of cost and share with commercial sales department. • Obtain client approval when work has been completed and ensure customer satisfaction Ensure customer training following system installation • Create project plans and reference documents Coordinate installation work and deadlines with customers and dispatch department Ensure that necessary support documents are produced before activation (as-built drawing, user manuals and training manuals) • Provide customers with shop drawings, deadlines and all other necessary information Ensure that parts and equipment are available in the required timeframe Participate in building meetings and inform the installation team about decisions made • Occasionally perform installation, as well as repairs and adjustments for residential accounts logistics Control: manages all events associated with the product life cycle, including material acquisition, allocation, distribution, and delivery. Show less

Phone repair technician

• Oct 2020 - Nov 2020

Run tests to assess the mobile phones' functionality. Install and update phone software. Troubleshoot wiring problems, and replace damaged parts and components such as batteries, LCD screens, keypads, buttons. Advise clients on warranty issues and recommend products on client's needs. Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information. Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements. Show less

Sales Representative

• Aug 2019 - Mar 2020

Responsible for corporate travel, identify new markets and business opportunities and increase sales. Conduct daily sales calls and arrange site inspection trips to hotel by corporate clients. Provide the highest quality of service to the customer at all time. Execute and supports the operational aspects of business booked (generating proposal, Corporate rate, writing contracts, customer correspondence). Acquiring and developing new business accounts, and preparing sales proposals for clients. Looking after the Social media (Instagram) and with produce content and advertisements with Marketing manager. Show less

Night Auditor

• Apr 2019 - Aug 2019

Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits

Teller

• Sep 2018 - Apr 2019

Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services. Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports. Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative. Completes special requests by closing accounts; taking orders for checks; opening and closing christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures. Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency. Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof. Maintains customer confidence and protects bank operations by keeping information confidential. Show less

Sales Representative-Assistant Manager

• Nov 2016 - Oct 2018

Provide clients with Various options to choose and match their current needs. Looking after Store's inventory, make sure all the inventory is proper and order new inventory if items are missing. Create clients contracts in accordance with their wireless needs. Make sure that Sales expectation are met and incremented each year. Create a sales action plan with the Sales manager and report directly with the district manager. Provide clients with Various options to choose and match their current needs. Looking after Store's inventory, make sure all the inventory is proper and order new inventory if items are missing. Create clients contracts in accordance with their wireless needs. Make sure that Sales expectation are met and incremented each year. Create a sales action plan with the Sales manager and report directly with the district manager.

Call Center Representative

• Oct 2016 - Dec 2016

Front Desk Representative

• May 2016 - Sep 2016

Front desk representative - greeting guests and making sure to deliver an unforgettable experience. - check-in and checking-out guests from the system. - selling the unsold rooms to new guests. Front desk representative - greeting guests and making sure to deliver an unforgettable experience. - check-in and checking-out guests from the system. - selling the unsold rooms to new guests.

Server

• Jul 2015 - Oct 2015

Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils. Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies. Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc. Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests. Keep kitchen staff informed by noting timing of meal progression. Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars. Respond to additional patron requirements by inquiring of needs; observing dining process; maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs. Properly open and pour wine at the tableside. Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons Provide welcoming phone greeting and following Guest ordering procedures Perform basic cleaning tasks as needed or directed by supervisor. Assist with special events as needed. Adhere to grooming and appearance standards consistently Promptly address customer service issues and refer customers to management when necessary Show less