Satvik Shah

Data Service Officer at Scotiabank
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Contact Information
us****@****om
(386) 825-5501
Location
Mississauga, Ontario, Canada, CA
Languages
  • English Full professional proficiency
  • Hindi Full professional proficiency
  • Gujarati Full professional proficiency

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Mahmood Mohebshahedin, PhD, MBA

Satvik’s questioning mind, critical thinking, and overall determination have made him an excellent student and a pleasure to work with. He always seeks to continually learn from every opportunity presented to him. Satvik would be an asset to any team.

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Credentials

  • Smart Serve Certification
    Smart Serve Ontario
    Dec, 2019
    - Sep, 2024

Experience

  • Scotiabank
    • Canada
    • Banking
    • 700 & Above Employee
    • Data Service Officer
      • Oct 2022 - Present

      • Processing and overseeing daily transactions of anywhere between $150M – $500M in the Business Maintenance and Service Division • Evaluating and investigating clients daily with the data provided for the renewal of loans and services • Creating and maintaining formulated Excel logbooks for optimal data tracking and efficient investigations• Providing data-oriented services for the P1, P2 and P3 (P: Priority) Tier clients of the bank

    • Investments Support Officer
      • Feb 2022 - Oct 2022

      • Overseeing and processing daily transactions of over $1,000,000 in the investment division• Making sure that General Ledgers are matched and payments to specific accounts are done in an adept & prompt manner• Trades done over the span of 24hrs are tallied through the vast usage of different platforms i.e., RPM, FundSERV and PEGA• Maintaining active communication between departments and efficiently resolving errors made in day- to-day investment transactions

    • Senior Accounting Clerk
      • Sep 2021 - Feb 2022

      • Receiving, sorting, and responding to IP Cheque requests on priority basis• Processing and reporting transactions received within Service Level Agreement• Responding to customer requests and queries in timely, adept, and professional manner whilst ensuring maintenance of trust and confidence with the customer • Ensuring specific plans and initiatives are executed in accordance with the team’s business strategy and objectives

  • Walmart
    • United States
    • Retail
    • 700 & Above Employee
    • E-commerce Associate
      • May 2021 - Sep 2021

      • Being the point person to interact with the customer for online deliveries, curbside pickups, order tracking, customer queries and refund requests in a timely and efficient manner• Prioritizing sales, customer service and getting remarkable personalized feedbacks through online surveys • Being the point person to interact with the customer for online deliveries, curbside pickups, order tracking, customer queries and refund requests in a timely and efficient manner• Prioritizing sales, customer service and getting remarkable personalized feedbacks through online surveys

  • Costco Wholesale
    • Wholesale
    • 1 - 100 Employee
    • Marketing Product Demonstrator
      • Mar 2021 - May 2021

      • Provided exceptional product demonstration services on various products in Costco• Achieved and surpassed daily targets and was recognized as the employee of the month in April 2021• Promoted and sold products from Nestle, Kirkland, PepsiCo, Kraft Foods, Hershey’s and Beyond Meat • Provided exceptional product demonstration services on various products in Costco• Achieved and surpassed daily targets and was recognized as the employee of the month in April 2021• Promoted and sold products from Nestle, Kirkland, PepsiCo, Kraft Foods, Hershey’s and Beyond Meat

  • MOVATI Athletic
    • Canada
    • Wellness and Fitness Services
    • 400 - 500 Employee
    • Member Experience Associate
      • Mar 2020 - Mar 2021

      • Helping members to get the best service with exceptional support and soaring positivity• Handling the front desk in an organized and coordinative manner• Retaining financial records into DataTrak (Financial) system• Serving happiness whilst maintaining hygiene and providing with the healthiest food services• Prioritizing cleanliness and maintaining it throughout the organization is an honor to serve the community in itself • Helping members to get the best service with exceptional support and soaring positivity• Handling the front desk in an organized and coordinative manner• Retaining financial records into DataTrak (Financial) system• Serving happiness whilst maintaining hygiene and providing with the healthiest food services• Prioritizing cleanliness and maintaining it throughout the organization is an honor to serve the community in itself

  • Subway
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Customer Service Representative
      • Sep 2019 - Dec 2019

      • Managed fast-paced operations at a busy food chain restaurant by simultaneously working as a cashier, maintaining cleanliness, preparing and serving food in a timely and efficient manner• Used point of sale system and cash register to record the order and compute the amount of the invoices• Inspect and clean food preparation areas, such as equipment and work surfaces • Managed fast-paced operations at a busy food chain restaurant by simultaneously working as a cashier, maintaining cleanliness, preparing and serving food in a timely and efficient manner• Used point of sale system and cash register to record the order and compute the amount of the invoices• Inspect and clean food preparation areas, such as equipment and work surfaces

  • Chempure (Pty) Ltd
    • Alternative Medicine
    • 1 - 100 Employee
    • Marketing Associate
      • Jan 2018 - Jul 2018

      • Worked as a sales representative in a global chemicals distribution company while collaborating with stakeholders from cross-functional teams such as; procurement, supply chain and operations management• Promoted chemically acclaimed products to existing as well as new and potential customers by cold-calling and regular follow-ups to ensure their purchase satisfaction• Coordinated with colleagues to discuss market information and create strategies • Worked as a sales representative in a global chemicals distribution company while collaborating with stakeholders from cross-functional teams such as; procurement, supply chain and operations management• Promoted chemically acclaimed products to existing as well as new and potential customers by cold-calling and regular follow-ups to ensure their purchase satisfaction• Coordinated with colleagues to discuss market information and create strategies

  • AASMAAN (NGO)
    • Event Manager
      • Oct 2017 - Jan 2018

      • Helped underprivileged kids with clothing donations and education by organizing regular classes, presentations and regular classes• Organized cultural events various charity events, exhibitions and cleanliness drives to provide practical knowledge and exposure• AASMAAN foundation is an NGO working with underprivileged kids since 2009 in the field of child rights, education and health • Helped underprivileged kids with clothing donations and education by organizing regular classes, presentations and regular classes• Organized cultural events various charity events, exhibitions and cleanliness drives to provide practical knowledge and exposure• AASMAAN foundation is an NGO working with underprivileged kids since 2009 in the field of child rights, education and health

  • UrbanClap
    • India
    • Consumer Services
    • 1 - 100 Employee
    • Sales Specialist
      • Apr 2017 - Aug 2017

      • Offline Sales, and achieving the required target on a daily basis• Generating leads and convincing to partner with the company • Offline Sales, and achieving the required target on a daily basis• Generating leads and convincing to partner with the company

  • Event-Nama
    • Event Coordinator
      • Dec 2016 - Dec 2016

      • Successfully managed a live concert for a celebrity singer/performer (Arijit Singh) while leading a team of 7 volunteers• Promoted the event via several mediums such as; Event Campaigning, Advertisements, Sponsorships, Discount offers and rigorous promotions through social media platforms • Successfully managed a live concert for a celebrity singer/performer (Arijit Singh) while leading a team of 7 volunteers• Promoted the event via several mediums such as; Event Campaigning, Advertisements, Sponsorships, Discount offers and rigorous promotions through social media platforms

Education

  • University of Windsor
    Master's of Management, Logistics, Materials, and Supply Chain Management
    2019 - 2020
  • Pandit Deendayal Petroleum University, Gandhi Nagar
    Bachelor's in Business Administration (Hons.), Marketing
    2015 - 2019

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