Membership and CRM Executive

• Jan 2022 - Present

CRM and Database Assistant

• Jul 2021 - Jan 2022

Digital Marketing Executive

• Aug 2020 - Mar 2021

• Created and executed impactful digital marketing campaigns, driving brand awareness and achieving business objectives. • Analyzed campaign data to evaluate performance metrics, optimize strategies, and maximize return on investment. • Provided strategic digital marketing consulting to clients, delivering tailored solutions to meet their unique objectives. • Developed and implemented successful SEO strategies, resulting in improved website visibility and increased organic traffic. • Created and executed impactful digital marketing campaigns, driving brand awareness and achieving business objectives. • Analyzed campaign data to evaluate performance metrics, optimize strategies, and maximize return on investment. • Provided strategic digital marketing consulting to clients, delivering tailored solutions to meet their unique objectives. • Developed and implemented successful SEO strategies, resulting in improved website visibility and increased organic traffic.

Customer Relationship Management Assistant

• May 2020 - Jun 2020

Collaborated with the CRM Manager and a team of 4 members to undertake and successfully complete a comprehensive CRM research project. Managed and analysed a database of over 10,000 records of iSportConnect members, ensuring accuracy and data integrity. Played a vital role in supporting the CRM team in maintaining strong customer relationships and optimising customer engagement strategies. Collaborated with the CRM Manager and a team of 4 members to undertake and successfully complete a comprehensive CRM research project. Managed and analysed a database of over 10,000 records of iSportConnect members, ensuring accuracy and data integrity. Played a vital role in supporting the CRM team in maintaining strong customer relationships and optimising customer engagement strategies.

Marketing Intern

• Jun 2017 - Jul 2017

As a Marketing Intern, my primary goal was to acquire 5 new account holders within a month. However, through effective communication and exceptional teamwork, my team and I surpassed expectations by achieving this target within just 20 days. Our efforts resulted in successfully securing clients such as Hyatt, Decathlon, and several other firms, convincing them to shift their salary accounts to HDFC Bank. Through strategic marketing initiatives and persuasive communication, we demonstrated our ability to drive business growth and generate valuable leads for the organisation. Show less