Satu Paloniemi

Luxury Travel Designer at Tailored Spain
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Contact Information
us****@****om
(386) 825-5501
Location
Madrid, Community of Madrid, Spain, ES
Languages
  • Finnish Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Professional working proficiency
  • Swedish Limited working proficiency

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Bio

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Experience

    • Spain
    • Travel Arrangements
    • 1 - 100 Employee
    • Luxury Travel Designer
      • Jul 2022 - Present

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Travel Consultant
      • Feb 2017 - Jul 2022

      Main tasks included contacting clients (travel agencies from different countries) and providers (in Spain), preparing tailor-made offers for different destinations in Spain, managing confirmed bookings (mainly groups/MICE, but also some FIT bookings, football tickets etc.), invoicing, updating the database, translating etc. Main tasks included contacting clients (travel agencies from different countries) and providers (in Spain), preparing tailor-made offers for different destinations in Spain, managing confirmed bookings (mainly groups/MICE, but also some FIT bookings, football tickets etc.), invoicing, updating the database, translating etc.

    • Finland
    • Travel Arrangements
    • 1 - 100 Employee
    • Experience Design Trainee
      • Jun 2016 - Sep 2016

      The main focus of my advanced training was on managing the reservations: e.g. consulting the reservation situation from the producers, coordinating the booked trips with the clients, assistance in making the offers and updating the reservation information to the system. Also productization was important part of my practical training: e.g. price investigation, designing new products and updating the old products. In addition, I did a product development for Baltic countries. The main focus of my advanced training was on managing the reservations: e.g. consulting the reservation situation from the producers, coordinating the booked trips with the clients, assistance in making the offers and updating the reservation information to the system. Also productization was important part of my practical training: e.g. price investigation, designing new products and updating the old products. In addition, I did a product development for Baltic countries.

    • Hospitality
    • 1 - 100 Employee
    • Trainee
      • Jun 2015 - Sep 2015

      Check-in/check out, managing the bookings, tourism info etc. in Equity Point Centric, Equity Point Gothic and Equity Point Sea hostels (now Safestay hostels). Check-in/check out, managing the bookings, tourism info etc. in Equity Point Centric, Equity Point Gothic and Equity Point Sea hostels (now Safestay hostels).

    • Finland
    • Travel Arrangements
    • 1 - 100 Employee
    • Holiday worker
      • Dec 2014 - Dec 2014

      Working during holidays Working during holidays

    • United States
    • Financial Services
    • Trainee
      • Nov 2014 - Dec 2014

  • Au Pair
    • Barcelona y alrededores, España
    • Nanny
      • Jul 2014 - Aug 2014

      Aupairing in a family. I looked after two children and taught English to them (1h class/a day for each child) when the parents worked. Aupairing in a family. I looked after two children and taught English to them (1h class/a day for each child) when the parents worked.

      • Sep 2013 - May 2014

      Aupairing in a family. I accompanied the 7 year old child on his way to school every day and helped him with homework and school duties.

      • Mar 2013 - Aug 2013

      I looked after three girls (5, 7 and 9 years old) when the mother worked and accompanied them on their way to school and hobbies. One of my main duties was teaching English.

    • Finland
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Summer Worker
      • Jun 2012 - Jul 2012

      4h Ice-cream shop 4h Ice-cream shop

    • Summer Worker
      • Jul 2011 - Jul 2011

    • Finland
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Summer Worker
      • Jun 2010 - Jun 2010

      ABC Taivalkoski (gas station), Taivalkoski (Finland) ABC Taivalkoski (gas station), Taivalkoski (Finland)

Education

  • Lapland University of Applied Sciences
    Bachelor’s Degree, Tourism and Travel Services Management
    2013 - 2017
  • CETA Escola Universitària de Turisme
    Bachelor’s Degree, Tourism and Travel Services Management
    2015 - 2016
  • Taivalkosken lukio (Upper secondary school of Taivalkoski)
    High School, Matriculation Examination
    2010 - 2013

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