Human Resources

• Oct 2021 - Present

North American Regional Human Resources Manager

• Jan 2021 - Jun 2022

Direct and oversee all aspects of the human resource function for this global leader in Electric Fastening Solutions, while strategically positioning HR within all regional locations, reinforcing the culture, and taking a proactive approach to supporting and promoting the values of the corporation. • Monitor and analyze regional turnover and work with business partners to maintain quality team members, while supporting continuous improvement and the implementation of best… Show more Direct and oversee all aspects of the human resource function for this global leader in Electric Fastening Solutions, while strategically positioning HR within all regional locations, reinforcing the culture, and taking a proactive approach to supporting and promoting the values of the corporation. • Monitor and analyze regional turnover and work with business partners to maintain quality team members, while supporting continuous improvement and the implementation of best practices. • Collaborate with corporate HR teams on employee relations, diversity hiring, and related HR investigations, including corrective action, performance management and succession planning. • Provide guidance to regional leaders on performance evaluations and effective communication/coaching to team members.

Human Resources Manager

• Aug 2019 - Jan 2021

Managed all aspects of human resources, to include performance management, staff training development, recruitment, hiring/selection and retention, benefits administration, employee engagement, and talent management, while driving and maintaining legal compliance in areas including EEOC, ADA, FMLA and Worker’s Compensation. • Advises on employment law, disciplinary procedures, employee engagement, career development, performance management, coaching, compensation and general program/policy… Show more Managed all aspects of human resources, to include performance management, staff training development, recruitment, hiring/selection and retention, benefits administration, employee engagement, and talent management, while driving and maintaining legal compliance in areas including EEOC, ADA, FMLA and Worker’s Compensation. • Advises on employment law, disciplinary procedures, employee engagement, career development, performance management, coaching, compensation and general program/policy interpretation. • Engages with staff to facilitate the understanding of new company programs, business positioning and internal culture, while working with management to identify positions and long-term needs. • Managed compliance with all HR-related policies, procedures and systems, while leading the coordination and resolution of specific policy-related and procedural problems/inquiries. • Created/established performance management, training, hiring and orientation programs; led all aspects of interviewing, hiring, wage/pay and retention activities, while standardizing HR practices. • Communicated company policies, program updates, and benefit changes to management/staff; counseled staff in all policy, procedure, and practice compliance. • Commanded human resource strategies, including talent pipeline development, retention, goal setting, employee experience, and workforce planning.

Human Resources Business Partner

• Oct 2018 - Aug 2019

Directed the comprehensive oversight of all daily HR activities and processes to ensure efficient operations, while managing recruitment and talent management, HRIS data integrity, employee relations and engagement, professional/career development, training and recognition. Partnered with management to drive strategic HR policy development and implementation. • Conducted proficient implementation and maintenance of human resource programs and systems to support business objectives… Show more Directed the comprehensive oversight of all daily HR activities and processes to ensure efficient operations, while managing recruitment and talent management, HRIS data integrity, employee relations and engagement, professional/career development, training and recognition. Partnered with management to drive strategic HR policy development and implementation. • Conducted proficient implementation and maintenance of human resource programs and systems to support business objectives strategies. • Improved strategies for staff selection, employee retention and training; prepared internal communications, interpreted HR laws and regulations, and advised managers on HR practices. • Served as a strategic partner and advocate to leadership team regarding planning and guidance on associate engagement issues, succession planning, talent development, and legal compliance.

Executive Sourcing Specialist

• Mar 2016 - Oct 2018

Collaborate with Executive Recruiter, Sr. Recruiting Partners, Corporate Recruiters, hiring managers and other human resource team members to ensure a seamless sourcing and hiring process. Develop innovative, creative, and proactive recruitment/ sourcing strategies to develop high quality active and passive candidate pipelines. Conduct regular follow-up with Recruiters to determine the effectiveness of recruiting plans and implementation. Effectively build engagement with talent… Show more Collaborate with Executive Recruiter, Sr. Recruiting Partners, Corporate Recruiters, hiring managers and other human resource team members to ensure a seamless sourcing and hiring process. Develop innovative, creative, and proactive recruitment/ sourcing strategies to develop high quality active and passive candidate pipelines. Conduct regular follow-up with Recruiters to determine the effectiveness of recruiting plans and implementation. Effectively build engagement with talent communities through social media outlets. Provide support to internal groups that are experiencing a significant number of vacancies. Assist in branding and establishing a recognizable “employer of choice” reputation. Help Recruiting Team exceed the goal of 1.4 million dollars savings in staffing spend. Show less Collaborate with Executive Recruiter, Sr. Recruiting Partners, Corporate Recruiters, hiring managers and other human resource team members to ensure a seamless sourcing and hiring process. Develop innovative, creative, and proactive recruitment/ sourcing strategies to develop high quality active and passive candidate pipelines. Conduct regular follow-up with Recruiters to determine the effectiveness of recruiting plans and implementation. Effectively build engagement with talent… Show more Collaborate with Executive Recruiter, Sr. Recruiting Partners, Corporate Recruiters, hiring managers and other human resource team members to ensure a seamless sourcing and hiring process. Develop innovative, creative, and proactive recruitment/ sourcing strategies to develop high quality active and passive candidate pipelines. Conduct regular follow-up with Recruiters to determine the effectiveness of recruiting plans and implementation. Effectively build engagement with talent communities through social media outlets. Provide support to internal groups that are experiencing a significant number of vacancies. Assist in branding and establishing a recognizable “employer of choice” reputation. Help Recruiting Team exceed the goal of 1.4 million dollars savings in staffing spend. Show less

Corporate Recruiter/Executive Recruiting Sourcing Specialist

• 2017 - 2018

Partnered in leading all aspects of full lifecycle corporate recruiting for a large variety of positions at all levels, to include managing staffing vendor relationships for contract-to-hire and project-based contracting roles, handling background/reference checks, and identifying/targeting prospective candidates through social media, networking/cold calling, online recruiting/job postings, and referrals. • Helped design selection processes for optimum recruitment channels and sources;… Show more Partnered in leading all aspects of full lifecycle corporate recruiting for a large variety of positions at all levels, to include managing staffing vendor relationships for contract-to-hire and project-based contracting roles, handling background/reference checks, and identifying/targeting prospective candidates through social media, networking/cold calling, online recruiting/job postings, and referrals. • Helped design selection processes for optimum recruitment channels and sources; explored best practices in recruitment and staffing, and implemented appropriate best practices in the organization. • Partnered with recruiting, HR and management teams on strategic programs and events with a goal of long-term engagement with passive candidates. • Implemented industry best practices of interview techniques while methodically identifying and assessing top performers for senior-level vacancies. • Established and maintained a network of potential candidates through pro-active market research, sourcing, and relationship management techniques. • Designed innovative, cutting-edge, and proactive recruitment/sourcing strategies to develop high quality active and passive candidate pipelines. • Teamed-up with executive recruiter, sr. recruiting partners, corporate recruiters, and hiring managers in ensuring seamless sourcing and hiring process.

Human Resources Shared Services Specialis

• 2017 - 2018

Served as a key contributor to the HR shared services department by collaborating with HR stakeholders, managers and staff in executing tasks supporting the whole employee population, to include researching and resolving HR-related issues, responding to questions and requests within the HR shared services function, and administering key HR processes such as onboarding, employee changes, and reporting. • Assessed business opportunities while formulating and implementing employee retention and… Show more Served as a key contributor to the HR shared services department by collaborating with HR stakeholders, managers and staff in executing tasks supporting the whole employee population, to include researching and resolving HR-related issues, responding to questions and requests within the HR shared services function, and administering key HR processes such as onboarding, employee changes, and reporting. • Assessed business opportunities while formulating and implementing employee retention and HR business alignment strategies to meet the needs of the business. • Engaged with organizational leaders to identify and establish career path opportunities and deliver solutions to organizational challenges.

Quality Assurance Analyst

• Dec 2014 - 2017

Effectively identified, analyzed, and documented problems/issues with program function, output, online screen, and content to ensure 100% functionality, while formulating database queries in analyzing data for software process evaluation. Proactively monitored program performance and assessed, established and managed schedules/strategies in accordance with project scope/state and delivery dates. • Meticulously conducted system modifications to prepare for implementation while designing… Show more Effectively identified, analyzed, and documented problems/issues with program function, output, online screen, and content to ensure 100% functionality, while formulating database queries in analyzing data for software process evaluation. Proactively monitored program performance and assessed, established and managed schedules/strategies in accordance with project scope/state and delivery dates. • Meticulously conducted system modifications to prepare for implementation while designing test plans, scenarios, programs, and procedures.

Senior Customer Service Representative

• 1998 - 2013

Proactively engaged with current and potential members in the handling of questions, inquires and concerns with plan coverage, while communicating diverse product information, taking endorsements, canceling accounts, and documenting complaints. Served as a team leader and point of contact on complex internal projects significantly led vital projects that resulted in multiple process improvements. Proactively engaged with current and potential members in the handling of questions, inquires and concerns with plan coverage, while communicating diverse product information, taking endorsements, canceling accounts, and documenting complaints. Served as a team leader and point of contact on complex internal projects significantly led vital projects that resulted in multiple process improvements.