Experience

Single O

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Admin / Customer Support

  • Feb 2019 - Present

  After many years of customer service experience, I started new career in a leading specialty coffee supplier. Acquire better understanding of each coffee characteristics and producers along with administrative work.Current roles:-Customer management and service / Accounting assistant-Receiving orders / Delivery arrangement-Create contents of promoting new products-Translation (English / Japanese)



Mojo Coffee

• France
• Professional Training and Coaching
• 1 - 100 Employee

• Shop Manager / Barista

  • Nov 2016 - Sep 2018

  I started my career as a barista in Melbourne, Australia in 2015 and worked for Mojo Coffee Japan since the new store opening at Harajuku. After my promotion, I oversaw all daily operations at the cafe, cared customer reviews, emphasized teamwork and built relationships with both staff and customers. As a result, sales increased by 10-20% from the previous year (2017).