Experience

Enjoy Technology, Inc.

• United States
• Retail
• 500 - 600 Employee

• Field Expert

  • Jun 2019 - Present



Evans Halshaw

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Sales Executive

  • Jul 2018 - Jan 2019

  • Managing enquires and incoming leads from customers and potential buyers• Chasing leads by making outbound sales calls to prospective customers • Consulting with walk-in customers and advising on models and makes in store • Negotiation sales and prices on products and upselling additional products• Arranging for part exchanges and deliveries across the midlands region• Communicating with customers via email and phone• Working towards a monthly sales target • Working closely within a fast paced and busy team • Using Showroom as the in-house CRM system



Watchfinder

• United Kingdom
• Retail Luxury Goods and Jewelry
• 200 - 300 Employee

• Sales Advisor

  • May 2018 - Jul 2018

  • Arranging product displays and conducting stock checks• Greeting and building rapport with customers in store • Advising on products instore and researching specific item availability • Negotiating prices with customers and closing sales • Working towards a monthly sales target • Working closely within a fast paced and busy team • Using Microsoft Backoffice as the in-house CRM system



Telefónica

• Spain
• Telecommunications
• 700 & Above Employee

• Sales Advisor

  • Apr 2016 - May 2018

  • Working within a team of approximately 10 advisors• Responsible for opening and closing the store• Stock and product checks for health and safety and data protection • Building rapport and consulting with new customers• Consulting on phone plan, contracts and products available to customers • Guiding customers through finance agreements and terms of business • Archiving customer information and contractual documents for future reference



Cash exchange

• Manager/Sales

  • Jul 2013 - Apr 2016

  Working within the family electronics business within an operational, administrative and sales role depending on the needs of the business. • Opening and closing duties• Responsibility for the security of the store and stock inside • Conducting stock inventories and producing reports for management • Updating customer and store information onto inhouse bespoke system • Using Microsoft packages as appropriate • Taking phone call enquires from customers and arranging payments and deliver of products• Communicating with customers and business contacts via phone and email• Managing in the general enquires inbox• Listing stock online and managing online sales • Overseeing staff and running payroll• Keeping up to date records of all communications, sales and deliveriesAs well as having all the above duty’s in the retail store, I was also highly involved in the wholesale part of the business which helped me to gain B2B experience.• Contacting similar business around the country and selling stock in large quantities • Promotion of the business by selling job lots online through websites like eBay, gumtree and more.• Taking orders and making sure deliveries are on time• Keeping healthy relationships with clients by going above and beyond• Keeping record of what stock has come in and what stock needs to be pushed out• Booking in returns and repairs• Having contact with engineers to keep clients updated about returns and repairs