Satita Nantasrirat
Office Manager at Oozou- Claim this Profile
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Bio
Experience
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OOZOU
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Thailand
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Software Development
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1 - 100 Employee
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Office Manager
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Jul 2015 - Present
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Executive Manager
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Jan 2013 - Jun 2015
- Overall responsibility for the smooth running of the business in the organization- Direct and coordinate business activities between partners and clients- Prepare work schedules and program to meet the deadline- Brainstorm with the team to create marketing strategy- Make a plan and present to the client using marketing tool focusing on Digital Marketing online platform- Execute the work to ensure it meet client's satisfaction- Give full administrative and executive secretary support to Managing Director- Prepare month end accounting summary include financial statement, sales and activity report- Oversee activities directly related to providing service- Attend business meeting and networking event as Business Development role- Create and present company profile to the prospective client- Attend meeting of client project brief and maintain a relationship between existing clients
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Account Executive
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Nov 2011 - Jan 2013
- Arrange meeting with prospective client- Participate in generating proposal and presentation- Liaise with Business partners (Web-developer / PR/ Graphic Designer etc.) and clients- Coordinate with the team to ensure delivery of all work- Graphic design for all Branding and design project include website, brochure and video- Assist production team in both photography and videography - Manage and maintain website update and social media marketing- Create company newsletters using Email Marketing Web Service
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Customer Service Representative
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Mar 2011 - Nov 2011
- Responsible for customer service and administration duties- Handle incoming call and direct to the client, ensure that all phone call reach the right person- Make a reservation for meeting room- Organise function event and seminar - Set up function room and coordinate with outsource catering - Set up office for new client include telephone and internet- Liaise with Global IT help desk for any IT issues - Responsible for customer service and administration duties- Handle incoming call and direct to the client, ensure that all phone call reach the right person- Make a reservation for meeting room- Organise function event and seminar - Set up function room and coordinate with outsource catering - Set up office for new client include telephone and internet- Liaise with Global IT help desk for any IT issues
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Guest Services Trainee
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Mar 2010 - Mar 2011
- Process guest registrations check-in/out- Respond to guest request and handle guest complaints- Follow up to ensure problem solve- Handle incoming call and direct to appropriate department - Prepare group seminar approx. 1,500 guests- Generate end of day report for GM review- Communicate effectively with other department especially F&B and House Keeping department - Process guest registrations check-in/out- Respond to guest request and handle guest complaints- Follow up to ensure problem solve- Handle incoming call and direct to appropriate department - Prepare group seminar approx. 1,500 guests- Generate end of day report for GM review- Communicate effectively with other department especially F&B and House Keeping department
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Education
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University of the Thai Chamber of Commerce
Bachelor of Business Administration (B.B.A.), Hotel and Tourism Management