Business Head ( Domestic Staffing)

• May 2023 - Present

Business Head ( Domestic Staffing)

• Dec 2020 - Apr 2023

Head - Business Development | Operations | Recruitment

• Apr 2017 - Sep 2020

• Responsible for the full cycle of Recruitment, BDM & Operations. • Managed team of 12+ Account Managers, 28+Technical Recruiters, 2 BDM’s & 2 Data Associates. • Designing, Planning, and executing the process. • Hiring & Handling Internal recruitments. • Hands-on experience with people management, training, and post-placement support. • Developing Prime Vendor & Direct Client relationships. • Monitoring the quality of delivery, continuous training, and encouragement to the team. • Managing the End-End process till candidate on-boarding, Interview Schedule, Offer Negotiation and Paperwork. • Understanding of the client's needs and manage the client's expectations to ensure a successful placement. • Ensure team members comprehend and comply with established practices, professional standards, internal policies, and procedures. • Travelled extensively in India & USA to meet clients. Show less

Branch Manager (Corporate Sales & Marketing)

• Feb 2015 - Mar 2017

• Direct all operational aspects including distribution operations, customer service, Human resources, administration, and sales. • Assess local market conditions and identify current and prospective sales opportunities. • Develop forecasts, financial objectives, and business plans. • Address customer and employee satisfaction issues promptly. • Bringing out the best of branch personnel by providing training, developing and motivation • Meet targets and metrics. • Network to improve the presence and reputation of the branch and company. • Share knowledge with other branches on effective practice, competitive intelligence, business opportunities and needs. Show less

Business Partner

• Jul 2007 - Dec 2014

• As a LCM partner (Life Cycle Management) handling the complete life cycle of the sales and marketing. • Handling corporate clients, Educational Institutes, Media, and SMB for Telecom requirements. • Identifying new clients and pitching the Tata Products as per the requirement. • Responsible for marketing and branding of the products & services of the company • Responsible for maintaining a good relationship with the clients • Organizing Corporate Events at Star Hotels for introducing new products and also for building relationships with existing customers. • Developing new marketing strategies and implementing the strategies in the market to increase sales. • Complete front-ending the clients on behalf of Tata Communication Ltd. Show less

Business Partner

• Jun 2003 - Jul 2007

• Communicating with clients to ensure that all of their needs are understood and addressed • Building strong client relationships to maintain old business and acquire new customers • Collaborating with various internal departments to ensure that they fulfill all customer requests • Resolving complaints and keeping track of all processes that pertain to the client's desires • Time management and multitasking skills in order to handle multiple tasks and clients at once • Advanced motivational and negotiation skills • Strong organizational skills and attention to detail Show less

Business Development Manager

• Aug 2001 - Jun 2003

Channel Management & Channel Sales. Identifying & appointing new channel partners. Training and updating the partners’ executives on products and markets. Monitor channel funnel (Prospects list) and helping them close the deals in their pitched product range. End-user sales in the SME segment. Channel Management & Channel Sales. Identifying & appointing new channel partners. Training and updating the partners’ executives on products and markets. Monitor channel funnel (Prospects list) and helping them close the deals in their pitched product range. End-user sales in the SME segment.