Experience

Duo Security

• United States
• Computer and Network Security
• 300 - 400 Employee

• Head of Quality - Duo Engineering

  • Feb 2022 - Present

  Austin, Texas, United States

• Engineering Manager - Projects Team

  • Nov 2019 - Jan 2022

  Austin, Texas Area At Duo, our mission is to secure your mission. In my current role, I lead a team of engineers focused on improving the quality of our products and features via test automation, metrics and data driven improvements. I partner with engineering and product leaders across the organization to identify potential opportunities for quality improvements which are then prioritized and translated into OKRs that we execute on each quarter. Key Accomplishments: - Improved acceptance… Show more At Duo, our mission is to secure your mission. In my current role, I lead a team of engineers focused on improving the quality of our products and features via test automation, metrics and data driven improvements. I partner with engineering and product leaders across the organization to identify potential opportunities for quality improvements which are then prioritized and translated into OKRs that we execute on each quarter. Key Accomplishments: - Improved acceptance testing process and reduced release to beta time by 50% from 4 to 2 business days. - Led automation efforts to reduce dev-release timelines and improve quality of the Duo WinLogon product from weeks to days - Partnered with engineering and product leaders across the organization to identify and execute on quality improvements across Duo's WinLogon, Device Health App and MFA products - Coached and mentored team members towards their professional development and growth. Hired 2 new engineers on my team. - Took professional development courses such as Maximizing Your Influence and Persuasion and Becoming Who You Really Are programs at the University of Michigan - Ross School of Business. Presented learnings and key takeaways with my team and the broader engineering organization - Co-authored a blog post on how we use metrics at Duo to improve quality



Rackspace Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Manager, Software Development

  • Mar 2014 - Aug 2019

  Austin, Texas Area During my time at Rackspace, I led the engineering effort to build out customer facing web applications such as the Cloud Control Panel, Platform services such as SSO/Login and Global Navigation. I partnered with Product Managers, engineering leaders and senior management towards building out the product roadmap and executing on in an Agile fashion Key accomplishments: - I built an all remote team from the ground up to design, build and incrementally deliver a customer facing Global… Show more During my time at Rackspace, I led the engineering effort to build out customer facing web applications such as the Cloud Control Panel, Platform services such as SSO/Login and Global Navigation. I partnered with Product Managers, engineering leaders and senior management towards building out the product roadmap and executing on in an Agile fashion Key accomplishments: - I built an all remote team from the ground up to design, build and incrementally deliver a customer facing Global Dashboard - I was hand picked to build out Rackspace’s Login service that served as the shared SSO service for SAML enabled applications - Coached and mentored team members helping with career progression leading to 6+ promotions, 1 team member achieving the top-company award (Fanatical Jacket) and the team being recognized at the company all hands meeting - Owned recruitment process to identify, hire, develop and retain talent - Championed distributed teams with a remote first mindset: Wrote blog posts on how high performing distributed teams can lead to win-win outcomes for the organization and the team Show less



Fischer Identity

• United States
• Software Development
• 1 - 100 Employee

• Director of Engineering

  • Jul 2012 - Mar 2014

  Naples, Florida, United States I was responsible for product engineering and delivery of Fischer International’s cloud based identity management product that helps customers automate their employee lifecycle process including account provisioning, self-service enablement via password reset and kiosk features I led a distributed team of 17+ software developers comprising of multiple sub-teams with Technical leads and Senior Engineers comprised of US based and offshore resources

• Software Engineering Manager

  • Jan 2005 - Jun 2012

  Naples, Florida, United States I was responsible for engineering efforts of numerous provisioning connectors for disparate systems and self-service features such as password reset. Enterprise (Active Directory, Exchange, PeopleSoft, Oracle, SAP), SaaS (GoogleApps, SalesForce, WebEx, Moodle) and Directory Servers (LDAP). Coached and mentored team members towards their professional development and growth During this time, I also enrolled in and completed a Masters degree program in Computer Information Technology… Show more I was responsible for engineering efforts of numerous provisioning connectors for disparate systems and self-service features such as password reset. Enterprise (Active Directory, Exchange, PeopleSoft, Oracle, SAP), SaaS (GoogleApps, SalesForce, WebEx, Moodle) and Directory Servers (LDAP). Coached and mentored team members towards their professional development and growth During this time, I also enrolled in and completed a Masters degree program in Computer Information Technology at Hodges University. I was proud to have been selected student of the year during that time.

• Senior Software Engineer

  • Sep 1998 - Dec 2004

  • Designed and developed a Web based E-mail system • Ported a X.500/LDAP Directory Server to OS/390 Unix System Services • Developed a Windows client server messaging and scheduling GUI application using Visual C++/MFC. • Developed ActiveX and OCX controls for Windows based GUI apps.