Sathya Wong

Brand Ambassador at Mad Mexican
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency
  • German Elementary proficiency

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Credentials

  • Standard – CPR / AED / First-Aid Certification Course
    International Committee of the Red Cross - ICRC
    Nov, 2019
    - Nov, 2024
  • International Certificate in Neuro-Linguistic Programming
    Salom Change Dynamics
    Aug, 2019
    - Nov, 2024

Experience

  • Mad Mexican
    • Canada
    • Food and Beverage Services
    • 1 - 100 Employee
    • Brand Ambassador
      • Apr 2022 - Present

      In charge of taking phone calls, packing take-out orders, and attend customers in the market. Maintain a high-level service, and help the client get the best experience in the restaurant. Prioritize duties to help customers efficiently. Not formally trained as a server, but managed to pick up some of the skills to help out my coworkers on busy Friday nights. In charge of taking phone calls, packing take-out orders, and attend customers in the market. Maintain a high-level service, and help the client get the best experience in the restaurant. Prioritize duties to help customers efficiently. Not formally trained as a server, but managed to pick up some of the skills to help out my coworkers on busy Friday nights.

  • Hotel Playa Aventura
    • Front Desk Attendant
      • Mar 2020 - Aug 2020

      In charge of greeting clients, taking phone calls to set up reservations, and being sure to provide the best customer experience to new customers. Took this position during covid, managing the situation wasn't easy, but I managed through. In charge of greeting clients, taking phone calls to set up reservations, and being sure to provide the best customer experience to new customers. Took this position during covid, managing the situation wasn't easy, but I managed through.

  • Colegio Americano de Guayaquil
    • Ecuador
    • Primary and Secondary Education
    • 1 - 100 Employee
    • High School's Newspaper President
      • Feb 2019 - Mar 2020

      Achieved under-budget and on-time project management to adhere to project goals. Hired and managed students to maximize productivity while training staff on best practices and protocols. Supported and supervised a team of 15 students. Built strong relationships with students through a positive attitude and attentive response.

    • Student Council Advisor
      • Apr 2018 - Jan 2019

      Administered assessments to determine each student's specific educational and social needs. Resolved conflicts and negotiated mutually beneficial agreements between parties. Carried out day-day-day duties accurately and efficiently.Resolved problems, improved operations, and provided exceptional service

Education

  • Centennial College
    Technologist Advanced Diploma, Biology Technician/Biotechnology Laboratory Technician
    2020 - 2023
  • Colegio Americano de Guayaquil
    High School Diploma, Biochemistry
    2012 - 2019

Community

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