Experience

CogNet

• United States
• Outsourcing/Offshoring
• 1 - 100 Employee

• Client Service Manager

  • Dec 2009 - Present

  Managing multiple projects with a team size of 36 members. Involve in Project Implementation, Transition and form a Team to meet the SLA agreed.Prepare MIS on a weekly, monthly and yearly cycle. Managing multiple projects with a team size of 36 members. Involve in Project Implementation, Transition and form a Team to meet the SLA agreed.Prepare MIS on a weekly, monthly and yearly cycle.



Scope International Pvt. Ltd.

• Senior Officer - Payroll

  • 2007 - 2008

  Processing payroll for more than 7000 employees in a month for Standard Charted Bank employees all over India. Quality checks the payroll variable inputs, deductions and processes the same the month payroll. Coordination with the HR client relations managers. Solving the queries from the contact center. Process reimbursement for the employees by vouching the bills produced.Reconcile payroll and record salary, tax and benefits expenses. Prepare and distribute payroll documents (i.e. payroll reports). Training new recruits



Zeta Cyber Solutions(Service Provider of US Personnel)

• Team Lead - US Payroll

  • Aug 2006 - Jul 2007

  Responsible for HR Activities includes Payroll administration, Employee federal tax management, preparing paychecks, new employee enrollment, W4/W2/L401, IRS, enrollment and changes, employee terminations, fielding queries, coordination with the HR client relation managers and clients through quality service delivery Responsible for HR Activities includes Payroll administration, Employee federal tax management, preparing paychecks, new employee enrollment, W4/W2/L401, IRS, enrollment and changes, employee terminations, fielding queries, coordination with the HR client relation managers and clients through quality service delivery



Echo Outsourcing (Service Provider of US Personnel)

• Senior Payroll Specialist - US

  • Sep 2005 - Jul 2006

  Review and Balance Time and Attendance Date to Process 2000 Checks for a month. Co-ordinate with the HR Client Relations Manager on any customized payroll reports. Reconcile payroll and record salary, tax and benefit expenses. Review and Balance Time and Attendance Date to Process 2000 Checks for a month. Co-ordinate with the HR Client Relations Manager on any customized payroll reports. Reconcile payroll and record salary, tax and benefit expenses.