Senior Business Consultant

• May 2019 - Present

Salesforce Technical Lead

• Nov 2016 - Feb 2019

• Worked for clients Honeywell Intelligrated (US), T. Rowe Price (US), Mobile Mini (US)• Conduct Requirement Gathering & Analysis Workshop, identifying & scheduling project deliverables, milestones, and stakeholder communications• Oversee solutions design & end-to-end development and delivery which includes customization, structured code management, integration with existing architecture• Responsible for the design and delivery of all the Global releases.• Customized Lead, Accounts, Contacts, Opportunities, Quote modules• Design the solution for POE enhancements and owned the development and ensure the existing functionalities are working without any impact.• Gather requirements for POE and worked with Product Owner to groom & prioritize stories• Build process using Process Builder, Workflow, and Approval Process• Lead the POE enhancement in both Classic and Lightning• Design the solution for PRD enhancements in Lightning• Worked on POC for PRD lightning• Used Snapshot for packaging and ANT deployment• Configured CPQ and presented a demo to customers• Translate & document the business requirements to the technical design & solution, code review and manage developers throughout the development, testing, and support phases

Project Manager

• Dec 2015 - Nov 2016

• Worked for clients like CEAT (India), Membean (US), Zenex (India) SandD implementation• Oversee solutions design & end-to-end development and delivery which includes customization, structured code management, integration with existing architecture• Handled the pressure of managing client’s expectations and building a new team internally• Conduct Requirement Gathering & Analysis Workshop, identifying & scheduling project deliverables, milestones, and stakeholder communications• Work together with Product Owner to plan & manage projects using Agile• 5 modules that had been pending from the original scope for over a year. They have been successfully implemented and pushed to production.• Support and CR processes were streamlined and made effective in CEAT. This helped in proper documentation, tighter signoffs and no absorption of extra efforts• Two of the fixed bid CRs were delivered in lesser hours than originally estimated• 6 CRs implemented to enhance the functionality • 5 original scope modules pushed to production. This has been a great value-add for the business.• 85 support tickets handled Crafting solutions that make use of the Force.com API and Coding in APEX, Visualforce, Lightning and web technologies like HTML, CSS, and JavaScript• Use Change Sets for deployment• Responsible for the detailed design of technical solutions, translate & document the business requirements to the technical design & solution, code review and manage developers throughout the development, testing, and support phases

Engineer (Manager I)

• Aug 2013 - Nov 2015

• Worked for IoT Applications Telematics, ECA, MIA for Caterpillar, US• Organize and Conduct Backlog Refinement and Sprint Planning Workshop with Product Owners and other Stakeholders• Work together with Product Owner to plan & manage projects using Agile• Manage and Lead development team, Lead SWOT Analysis, Daily Scrum, Sprint Review, Retrospective GO-NO-GO Meeting, and deployment schedule• Actively participate in Requirement Gathering & Analysis Workshop, identifying & scheduling project deliverables, milestones, and stakeholder communications• Lead and enhanced IOT applications like Telematics, ECA, and MIA which are developed in Force.com using Apex Class, Apex Trigger, Batch Apex, Visualforce, Backbone & HandleBars, HTML, CSS, JavaScript• Setup Continuous Integration using Jenkins, GIT, Source Tree, and ANT Deployment• Responsible for the detailed design of technical solutions, translating & document the business requirements to the technical design & solution, code review, and managing developers throughout the development, testing, and support phases

Consultant

• Oct 2011 - Jun 2013

• Worked for clients Bank of Montreal (Canada) and Cole Capital (US)• Conduct Requirement Gathering & Analysis Workshop, identifying & scheduling project deliverables, milestones, and stakeholder communications• Oversee solutions design & end-to-end development and delivery which including customization, structured code management, integration with existing architecture• Configured and Customized Sales Cloud Applications for customers like Bank of Montreal, Canada and Cole Capital, Phoenix.• Build process using Workflow and Approval Process• Customized Lead, Account, Contacts, Opportunities modules in Sales Cloud• Configured Lead and Case Assignment rules, build business process using workflow and approval process, build reports and dashboards, build data model to include fields, relationships, and objects, manage data migration and security• Customized applications using Apex Class, Apex Triggers, Visualforce, and VF Components• Crafting solutions that make use of the Force.com API and Coding in APEX, Visualforce• Used Eclipse and Change Sets for Deployments• Responsible for the detailed design of technical solutions, translate & document the business requirements to the technical design & solution, code review and manage developers throughout the development, testing, and support phases

Senior Software Engineer

• Dec 2010 - Oct 2011

• Worked for client Wolseley, UK• Actively participated in business requirements, project planning meetings• Configure and Customized Service Cloud Application• Configured and customized Case management like Case Assignment, Service Console• Configured Computer Telephony Integration• Configured Workflows and Approval Processes• Configured SLA• Perform unit testing and write test scripts • Worked for client Wolseley, UK• Actively participated in business requirements, project planning meetings• Configure and Customized Service Cloud Application• Configured and customized Case management like Case Assignment, Service Console• Configured Computer Telephony Integration• Configured Workflows and Approval Processes• Configured SLA• Perform unit testing and write test scripts

Senior System Engineer

• Jan 2007 - Dec 2010

• Worked as a Software Developer for a product called FINACLECRM• Worked for GCIF release, 10.2 version enhancements and SIT for Union Bank Of California using Java, JDBC, and Servlets, XML and XSL• Application building in WAS with build provided and Sanity testing to check the stability of the build• Creation of DB with the dump provided. Creating DB Scripts for Table, Sequences using ERStudio, and Generation of BO using ORM tool• Designing the screen using XSL Workbench tool, Validation for the fields, and Label Code creation.• Coding the Business Logic following standard coding practices using tools like QA4J, SART, and Emma. Reconcile and Check-in the files in PDA and Sending patches to the Testing Environment• Test case preparation manually and using the Quick Test tool• Doing self-code review & Integration Unit Testing of the module developed and IUT fixing

Software Developer

• Jul 2005 - Aug 2006

Worked as a Software developer using technology JSP, JAVA, JDBC, PLSQL Worked as a Software developer using technology JSP, JAVA, JDBC, PLSQL