Experience

Six Dimensions Co Ltd

• Saudi Arabia
• Oil, Gas, and Mining
• 1 - 100 Employee

• Procurement Engineer

  • Jan 2017 - Present

  Customer Service- oriented Familiar with SAUDI ARAMCO and SABIC Standard requirement Well versed with international standards Negotiating with suppliers and vendors to secure advantageous terms Customer Service- oriented Familiar with SAUDI ARAMCO and SABIC Standard requirement Well versed with international standards Negotiating with suppliers and vendors to secure advantageous terms



Hanjin Shipping

• Maritime Transportation
• 700 & Above Employee

• Senior Sales Coordinator

  • Oct 2013 - Dec 2016

  Coordinating and finalizing tender rate and service proposals for clients Decide best routing and service mode for specific proposal that creates a win-win solution for both the client and the organization  Works to ensure that awarded tender business has a correct commercial hand off to operations  Negotiation of rates and terms with vendors  Updates routing guide and other information for both pricing and operations to use Performs required reporting and other position related duties as specific by management Internal customer servicing and interaction with Operations staff As needed, help identify and resolve any customer service delivery challenges Show less



Agility

• Kuwait
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Senior Customer Service Executive

  • Oct 2012 - Sep 2013

  Responsible for providing the highest level of customer service possible Responsible for end-to-end follow-up for customers Acts as the main representative to external customers Performs other duties as assigned by management Holds regular meetings with clients to discuss problems, issues, ideas for improvement Responsible for customer satisfaction and customer retention by implementing effective strategies Responsible for providing the highest level of customer service possible Responsible for end-to-end follow-up for customers Acts as the main representative to external customers Performs other duties as assigned by management Holds regular meetings with clients to discuss problems, issues, ideas for improvement Responsible for customer satisfaction and customer retention by implementing effective strategies



EUROEXIM SERVICES PVT LTD

• Tiruppur, Tamil Nadu, India

• Business Co-Coordinator-Overseas

  • Jul 2011 - Oct 2012

  Negotiating rates for air, sea and overland freight operations. Assist Team Leader in preparation of annual report for Business Unit Support Sales team in quoting custom clearance quotations Adheres to company Polices & procedures Review Project specification and purchase order requirements. Coordinate with team to successfully handover the job. Negotiating rates for air, sea and overland freight operations. Assist Team Leader in preparation of annual report for Business Unit Support Sales team in quoting custom clearance quotations Adheres to company Polices & procedures Review Project specification and purchase order requirements. Coordinate with team to successfully handover the job.



SAMSARA SHIPPING PRIVATE LIMITED

• India
• Truck Transportation
• 1 - 100 Employee

• Customer Service Executive officer

  • Jul 2010 - Jun 2011

  Received Award from SAMSARA Group as “Star Performer” Self-managing and pro-active Ability to operate in global environment Received Award from SAMSARA Group as “Star Performer” Self-managing and pro-active Ability to operate in global environment



TVS LOGISTICS SERVICES COMPANY LIMITED

• Hosur, Tamil Nadu, India

• Assistant Operations Officer

  • Feb 2004 - Jul 2010

  Exceptional organizational and time management skills with Ability to manage deadlines Co-ordinate with Local Distribution/ vendors in arranging necessary trailers/trucks for the smooth delivery of the consignment/shipments by Air, Sea and Road Assists the day-to-day operations of the team members to ensure that customer requirements are met Responsible for continuous improvement of service processes to drive gains in quality and productivity Exceptional organizational and time management skills with Ability to manage deadlines Co-ordinate with Local Distribution/ vendors in arranging necessary trailers/trucks for the smooth delivery of the consignment/shipments by Air, Sea and Road Assists the day-to-day operations of the team members to ensure that customer requirements are met Responsible for continuous improvement of service processes to drive gains in quality and productivity