Experience

CTC- Global Sdn Bhd

• Malaysia
• Information Technology & Services
• 300 - 400 Employee

• Unix Engineer

  • Jul 2020 - Present

  - Monitoring for OS level via ‘NAGIOS’ platform for unix servers to ensure cimb servers status good. - Fulfill request that raise by user for OS level unix servers which consist mostly of linux and solaris OS via ticketing platform tool [ITSR] that own by CIMB client. - Do escort vendors to Data Centre during a planned / emergency change activity that require to be done for servers. - Attend calls from client to inform if found any abnormalities for servers via monitoring to confirm whether it’s genuine or false alert. Show less



Ematic Solutions SDN BHD

• Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

• Junior Implementation Engineer, MY

  • Dec 2019 - Apr 2020

  Techinal Support on Email Marketing tools - Check on subscribers rate time to time that achieve through using ematic Tool, directly from website and offline users as well that flow into the Email marketing tools such as Mailchimp, Campaign Monitor, GetResponse [ GR] and etc. - Handling on the mandrilzation for customers template that can supports for using mandril that supports by mailchimp - Have to speak to client if any issue on technical end happens to sort out the issue - Have to response to client if there is any new request via mail, calls or Whatsapp to know their expectation clearly and then execute. Show less



DXC Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Unix Engineer

  • Oct 2017 - Nov 2019

  Unix Support - Supporting accounts are Cathaypacific Airlines [ CPA ] and Affin Bank - Provide Remote support on servers mainly for linux and AIX Operating system servers - Have knowledge on both physical and vmware servers - Handling server issue with customer via mail and phone call to ensure of customers satisfaction - Handle on kernel patching for linux servers. Unix Support - Supporting accounts are Cathaypacific Airlines [ CPA ] and Affin Bank - Provide Remote support on servers mainly for linux and AIX Operating system servers - Have knowledge on both physical and vmware servers - Handling server issue with customer via mail and phone call to ensure of customers satisfaction - Handle on kernel patching for linux servers.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Resident Engineer

  • Mar 2017 - Sep 2017

  Desktop ( LENOVO SUPPORT ) -Attend on side at client’s place who supporting Lenovo products to replace parts. - Support Affin bank Desktop project - Support Hong Leong bank Desktop project - IBM internal desktop support. - Lenovo buffer parts. Network Support. - Do relocation of switches and servers - Preventive maintenance for switches such as Juniper and Cisco at client’s place. - IOS upgradation for switches that need to be done as per request by client. Desktop ( LENOVO SUPPORT ) -Attend on side at client’s place who supporting Lenovo products to replace parts. - Support Affin bank Desktop project - Support Hong Leong bank Desktop project - IBM internal desktop support. - Lenovo buffer parts. Network Support. - Do relocation of switches and servers - Preventive maintenance for switches such as Juniper and Cisco at client’s place. - IOS upgradation for switches that need to be done as per request by client.