Sashikala Devalikar

Business Program Manager at Microsoft Global Services
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Contact Information
us****@****om
(386) 825-5501
Location
Chennai, Tamil Nadu, India, IN

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Experience

    • India
    • Financial Services
    • 1 - 100 Employee
    • Business Program Manager
      • Nov 2018 - Present

    • Norway
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Head - Marketing & Inside Sales
      • Mar 2017 - Sep 2017

    • United States
    • Software Development
    • 700 & Above Employee
    • Account Manager - Upper Mid Market ( Corporate Territory Managed accounts)
      • Jan 2016 - May 2016

      Owned 15M revenue target across TN / AP - # 250 Upper Mid-Market Accounts.• Directly leading revenue goals in establishing Microsoft as the leading business solution for the corporate territory managed commercial accounts across TN, AP & TS • Drive deep engagement with customers in planning their roadmap towards adopting cloud technology and work with ISV partners in recognizing solutions which solve critical business problems • Orchestrate and manage regular ROB calls for pipeline review with key members of MS eco system (account managers, partner solution executive, partner account manager and licensing sales specialist) to deliver the forecast month on month.• Managed 2 member Inside Sales support team to drive opportunity identification.• Developed Strong, deep and broad customer, partner relationship account strategy and customer contact plan for owned accounts that includes LOB contacts and executive-level relationships. • Led territory and account planning process that aligns partner and MS resources to maximize revenue, customer satisfaction, and grow share.Generation of Healthy predictable pipeline to meet quota. Prospect and identify opportunities and coach v-team on how to maximize opportunity generation and qualified opportunities and convert them to a customer solution based scenario.• Displaced competition – google / AWS. Effective leverage of funding programs to accelerate and close deals. Maximize up-sell and cross-sell opportunities collaborating with SSP, PTS, PSE & P-Seller (based on availability) to present customers the Microsoft ‘cloud’ value prop, for competitive advantage and new solutions, which aligns to customer’s business objectives and IT initiatives. Show less

    • Partner Sales Executive
      • Apr 2015 - Dec 2015

      Owned 13 M revenue target across South India through Tier -2 Partner segment.• Scale Microsoft Cloud & On-premises business via the rebated partners of TN • Identify ISV partners to solve critical business problems and establish a win – win situation between the ISVs and the partners • Lead a team of regional managers and inside sales reps to help partner sales force cross sell and up sell Microsoft solutions HIGHLIGHTS • Managed 7 Member Relationship Manager team across South India, enabling them to manage partners in their respective region, bringing them up to speed on the time to time changes on rebate programs / incentive programs, manage and control their expenses etc.• Dotted Manager for 4 member IS team (based out of Gurgaon) to drive opportunity identification and closure. • Achieved 103%of quota in the financial year 2015 • Top 5 partners grew their MS business in double digits – 10%+• 60% YoY growth in cloud sales Show less

    • Business Program Manager @ Global Partner Support - GTSC
      • Dec 2013 - Mar 2015

      • Asia TZ – field Integration Lead for GPS, built a consistent framework for Field integration, drive initiatives in a very structured and systemic way.Ensure Area Leadership is aware of Field requirements, trends and issues and the appropriate get to green plans are in place and actioned. Collaborate with GPS teams across Asia, as per the engagement model for TMZ, to ensure respective Area needs are fulfilled. Help GPS deliver Field Initiatives.• Influence GPS / SMSP Scorecards; • Guidance to GPS teams to market GPS services to ensure GPS is viewed as a trusted advisor by all Business groups @ SMSP • Relationship with Stake Holders in the Field, Partner with Area Leads to identify key initiatives for the Area to grow the business in line with GPS strategy and plans• Business development for GPS – bringing visibility to GPS entity with sales entities across Asia. Drive requirement for GPS delivery teams across APAC countries, increase advisory hour consumption by partners and help. Business insights to plan GPS offerings, Top partner connects to keep GPS in line with market needs and partner expectations, ensuring score card alignment with the sales team priorities, Market penetration to translate market requirement, replication of Best practices across Asia. • Successful recruitment, Incubation of the 11 Member team – L1 desk for COMPHOT. Ensure the appropriate training on portal, case log ins, escalation channel, enabling support to EPG / CAM team within the committed SLA. Reporting / presentation on the overall performance of the cases to the stake holders at APAC / US – Corp.• Managed a 6 member TSS team (Tele sales support) Time to time planning with the stake holders in field to ensure coverage of accounts, attain the targets on opportunity hunting and fixing up of Demos through field account Managers Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • SMB MANAGER
      • Apr 2007 - Aug 2012

      • Responsible for achieving the sales targets – 15M USD for the territory (TamilNadu) on the Paper License Business front through customer relations, channel management and leveraging various teams. • Responsible for building a 4 X strong Pipe line for the region from the SMB customer base thru partners and Tele – Sales team based out of Gurgaon. • Own Strong relationship with key customers thru partners and help them understand Microsoft Platform to drive incremental sales revenue • Responsible for Partner/ Sub distributor CEOs to align their business plan and priorities set for the year • Work with cross group teams to execute sales initiatives to drive the revenue through customers and partners. Show less

    • Customer Service Lead / Inside Sales Coordinator /Commerial Executive
      • Aug 1998 - Oct 2002

      • STANDARD CHARTERED BANK – TEAM LEAD CREDIT CARD DIVISION - June 02 – Oct 02 - Managed a team at the inbound call center dealing with customers in Tamil Nadu for Credit card service. • COMPAQ COMPUTERS INDIA P. LTD : Sales Administrator : Feb’01- May ’02 - Pioneered breadth channel engagement in 2001. Foundation laid for a robust Breadth Partner eco system. - Created an overhauled breath engine as a consistent revenue contributor for Compaq - Responsible for driving revenue in the defined set of partners. - Work with cross Functional teams to achieve the set objectives - Execute Training programs to increase Partner readiness and thereby win mindshare - Engage with partners and closely support them to win large deals. - Support the Sales team thru coordination with the Biz unit on Price approvals, Direct PO processing, Stock Track etc. • TNT (India) LTD .: Tele Marketing Executive : Aug’00-Feb 01 - Created two major customers – M/s Domex India and M/s Dry-de Flow purely in a tele-marketing portfolio. - Created a portfolio of new customers for the International Mail program. • HEWLETT PACKARD ( INDIA ) LTD : Inside Sales Support : Oct’99-Jul’00 - Set the Pipeline Management mechanism for partners which resulted in a good rhythm in review process, thereby enabling velocity and simplicity in driving business. - Exercised excellent back office skills in enabling the operations engine as an important business efficiency driver. • REDINGTON INDIA LTD : Commercial Executive : Feb’99-Oct’99 - Part of the $10M Business group - HP / Compaq / IBM Business at HO - Responsible for Commercials - Managed stock in take, price negotiations and sell out. • FAXTEL SYSTEMS : Sales Coordinator : Aug’98-Feb ’99 - Telesales to win Maintenance contracts for Panasonic Fax Machines. - Helped in the overall management and increase of the Maintenance contracts. - Managed Inventory. Show less

Education

  • Anna Adarsh College For Women
    Bachelor's degree, Computer Science
    1994 - 1997

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