Experience

Mastro's Steakhouse

• Restaurants
• 1 - 100 Employee

• Administrative Assistant/ Hostess

  • Dec 2019 - Present

  Prepared daily deposits, Organized sales reports, Entered invoices, Maintained payroll records, And distributed paychecks. Prepared daily deposits, Organized sales reports, Entered invoices, Maintained payroll records, And distributed paychecks.



Hillstone Restaurant Group

• United States
• Restaurants
• 700 & Above Employee

• Greeter/ Server

  • Dec 2013 - Present

  Administer and track applicant completion times of Wpt (Writing Proficiency Test) assessments. Proofread for signatures of Mandatory arbitration documents and Background checks. Ensure all new hire documents are legible, signed and easily accessible for hiring manager. Conducted employee training on service standards and safety precautions. Implemented personalized guest dining experience to allow faster table turn over. Adept at managing account procedures. Compiled list of menu features for guests to easily understand. Managed high volume dining sections with meticulous effort and poise. Boosted sales by up selling wine/ spirits with food items based on flavor profiles. Show less



O'donnell's Sea Grill

• Hostess Server

  • Jan 2012 - Jul 2013

  Arranged and designed private party areas for walk-throughs. Organized and maintain files resulting in better accessibility. Creative seamless guest check-in's by verifying reservation details and addressing any discrepancies. Arranged and designed private party areas for walk-throughs. Organized and maintain files resulting in better accessibility. Creative seamless guest check-in's by verifying reservation details and addressing any discrepancies.



Whole Foods Market

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Jun 2010 - Jan 2012

  Recognized for lowest ring time, resulting in higher sales. Responded to customer questions regarding billing and product purchases. Created order requests and organized data using Excel. Directed phone calls and business visitors to appropriate department managers. Documented and resolved the customer dispute with tact and professionalism. Recognized for lowest ring time, resulting in higher sales. Responded to customer questions regarding billing and product purchases. Created order requests and organized data using Excel. Directed phone calls and business visitors to appropriate department managers. Documented and resolved the customer dispute with tact and professionalism.