Senior College Service Advisor - Compliance

• Apr 2022 - Present

. Monitor any compliance coverage, including BRP/ Visa/ enrolment documents and establish internal audit to reduce missing information and any risk that may harm the college. . Follow up on students' permission to stay in the UK and sort any issues related to BRP such as students losing their BRP or BRP delay. . Produce attendance reports weekly and follow up with students, encouraging them to increase engagement. . Collaborate with Finance and manage studnets' debt. . Act as College HR partner and carry out the recruiting process/ contract extension/right-to-work checks . Registration arrangement, provide service and identify solutions to queries from students and the academic team. Show less

MBA

• Sep 2018 - Jan 2020

C&B Section Manager

• Jul 2016 - Jun 2018

• Managed and oversaw compensation and benefits processes, including payroll, expatriates, and business trips, leading a team of 3 members.• Delivered corporate strategy through the setting of appropriate KPI's and establishing an effective review cycle, managing progress and driving performance• Provided custom-made insurance/ benefit plan to executives and talents• Acted as liaison officer to work with external and internal auditor and face labour inspection.• Included all the responsibilities of Human Resources Project Manager. Show less

Human Resources Project Manager

• Sep 2014 - Jun 2016

• Managed all HR policies, creating and implementing new procedures and reviewing existing ones, ensuring current fit for purpose, adhering to statutory requirements, rolling these out amongst staff• Engaged in various projects, including Talent program and Restricted Stock Award, establishing schemes for directors, and communicating with line-managers • Evaluated total rewards to different positions, providing recommendations • Produced annual surveys on business / HR activity, achieved targets, liaised with external stakeholders• Created and introduced process optimisation projects, secured highest efficiency in 6 months in migrating to HRIS, operated as Project Leader of Human Resource Department, introduced a cross-functional E-hr (Human Resource) system Show less

Senior Human Resources Specialist

• Mar 2010 - Aug 2014

• Analysed staffing resources, liaising with employment agencies, using internal and external resources• Ｍanaged onboarding process. Updated all employee records, using designated IT system• Oversaw payroll activities, ensuring all procedures were fit for purpose and productivity.• Managed and arranged average 80 business trip services each month, providing highly Customer-oriented service and working within strict budget parameters.

Human Resources Specialist

• Sep 2007 - May 2009

• Analysed payroll, health and labour insurance quality, implementing enhanced practices • Assessed and researched industrial trends • Delivered focused training to Line Managers, sharing information on changes in policy and labour legislation • Developed online HR services, raising efficiency and effectiveness • Evaluated suspicious insurance cost to retrieve £7,500 fee losses for the company. • Analysed payroll, health and labour insurance quality, implementing enhanced practices • Assessed and researched industrial trends • Delivered focused training to Line Managers, sharing information on changes in policy and labour legislation • Developed online HR services, raising efficiency and effectiveness • Evaluated suspicious insurance cost to retrieve £7,500 fee losses for the company.

Human Resources Assistant

• Jun 2004 - Sep 2007

•Responsible for the recruitment, reviewed newcomer resumes and provided valuable information for maintenance. (Hired almost 2,000 employees during the time of high demand for the factories in half months). •Maintained system with organisational changes, analysed recruitment data and monitored performance. •Implemented orientation training for new employees and handled all queries in a responsive, customer-oriented way. •Made certain that all administrative systems and processes are highly reliable. •Maintained HR systems and Supported other HR projects or activities as necessary. Show less