Experience

Freedom Fertility Pharmacy

• United States
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• Pharmacy Technician

  • Dec 2021 - Present

  ● Third-Party Processing/Data Entry/Indexing ● Procure treatment in the most cost-effective manner ● Research and outreach Pharmacists with dosage conflicts and interactions ● Third-Party Processing/Data Entry/Indexing ● Procure treatment in the most cost-effective manner ● Research and outreach Pharmacists with dosage conflicts and interactions



Centene Corporation

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Pharmacy Coordinator II

  • Mar 2019 - Dec 2021

  ● Lead Pharmacy Coordinator of Escalated Internal Prior Authorization Department with a team of pharmacy technicians ● Monitoring live phone call interactions offering guidance and corrections ● Provided clear and action-driven feedback to help achieve organizational objectives ● Subject Matter Expert for Pharmacy Coordinators during prior authorization review ● Supported leadership in delivering effective and positive coaching ● Weekly quality audit of Prior Authorization determinations previously determined by technicians ● Customizing individualized re-training sessions with leadership ● Biweekly meeting with upper management on trends and areas of concern found from audit ● Recommending/Creating/Implementing/Training of Standard Operating Procedures ● Provided suggestions for streamlining processes as well as assisting with the implementation of service initiatives ● Cross department outreach with operational leaders to drive change and achieve organizational goals ● Assisted in automation of manual processes ● Prior Authorization review, approval, and denial recommendation based on plan benefit, cost-effectiveness and policy for high-cost specialty physical and behavioral health medication while abiding by contract turnaround times Show less



DLH Corporation

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• Certified Pharmacy Technician

  • May 2018 - Feb 2019

  ● A-frame Labeler ● Kalish Cell Replenishment ● Inventory Specialist ● Exceed productivity goals daily ● A-frame Labeler ● Kalish Cell Replenishment ● Inventory Specialist ● Exceed productivity goals daily



Walgreens

• United States
• Retail
• 700 & Above Employee

• Senior Certified Pharmacy Technician

  • Nov 2007 - Mar 2018

  ● Onboarding Trainer ● Community Outreach ● Assisted with off-site Flu Shot Clinics ● Pharmacy record keeping according to State Board requirements ● Subject Matter Expert (SME) ●Technician Scheduling with a team of 7 ● Provided stellar customer service while aiding in the dispensing of 700 prescriptions per day ● Onboarding Trainer ● Community Outreach ● Assisted with off-site Flu Shot Clinics ● Pharmacy record keeping according to State Board requirements ● Subject Matter Expert (SME) ●Technician Scheduling with a team of 7 ● Provided stellar customer service while aiding in the dispensing of 700 prescriptions per day