Experience

Arthaasia Finance Pt

• Indonesia
• Financial Services
• 1 - 100 Employee

• Management SOP Manager

  • Apr 2023 - Present

• Assistant Manager Management SOP

  • Apr 2021 - Present

• SOP Management Supervisor

  • Sep 2018 - Dec 2021

  Manage all department standard operation procedure. Making workflow consumer finance business process in team colaboration with each Department PIC related. Report to Japanese Management regarding progress project.

• Supervisor Desk Coll

  • May 2018 - Aug 2018

  supervising desk coll unit doing collection activity via phone. planning and monitoring desk coll activity in Head Office while coordination with field collector in charge in all branch

• Customer Care Unit

  • Jan 2017 - May 2018

  Handling Customer Service and complaint for all branch total 32 branch and 2 outlet. Reporting all customer complaint handling activity to Management and Otoritas Jasa Keuangan (OJK). Train internal employee regarding Customer Service matter.

• Executive Secretary

  • Jun 2015 - Jan 2017



Honda Prospect Motor

• Indonesia
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Japanese Translator

  • Apr 2012 - Jan 2014



PT. Indonesia Toppan Printing

• Indonesia
• Packaging & Containers
• 1 - 100 Employee

• Japanese Translator

  • Sep 2009 - Feb 2012



Sumitomo Electric Wiring Systems, Inc.

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Japanese Translator at QA department

  • Aug 2008 - Aug 2009