Sasanti Mahayuningtyas
Management SOP Manager at Arthaasia Finance Pt- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Jakarta, Jakarta, Indonesia, ID
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Experience
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Arthaasia Finance Pt
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Indonesia
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Financial Services
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1 - 100 Employee
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Management SOP Manager
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Apr 2023 - Present
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Assistant Manager Management SOP
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Apr 2021 - Present
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SOP Management Supervisor
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Sep 2018 - Dec 2021
Manage all department standard operation procedure. Making workflow consumer finance business process in team colaboration with each Department PIC related. Report to Japanese Management regarding progress project.
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Supervisor Desk Coll
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May 2018 - Aug 2018
supervising desk coll unit doing collection activity via phone. planning and monitoring desk coll activity in Head Office while coordination with field collector in charge in all branch
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Customer Care Unit
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Jan 2017 - May 2018
Handling Customer Service and complaint for all branch total 32 branch and 2 outlet. Reporting all customer complaint handling activity to Management and Otoritas Jasa Keuangan (OJK). Train internal employee regarding Customer Service matter.
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Executive Secretary
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Jun 2015 - Jan 2017
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Honda Prospect Motor
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Indonesia
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Motor Vehicle Manufacturing
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700 & Above Employee
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Japanese Translator
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Apr 2012 - Jan 2014
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PT. Indonesia Toppan Printing
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Indonesia
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Packaging & Containers
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1 - 100 Employee
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Japanese Translator
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Sep 2009 - Feb 2012
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Sumitomo Electric Wiring Systems, Inc.
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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Japanese Translator at QA department
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Aug 2008 - Aug 2009
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Education
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Universitas Dr. Soetomo
Faculty of letter, Japanese Language and Literature
Community
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