Social Services Specialist

• Oct 2023 - Present

Economic Support Specialist

• Mar 2023 - Oct 2023

Sales Manager

• Aug 2022 - Oct 2022

•Grew Company’s instagram account from 1.4k to 1.6K followers maintaining a 60% engagement rate in three months. •Managed leads through social media and lead generation platforms. •Promptly responded to customer enquiries in person, via phone, email or social media. •Grew Company’s instagram account from 1.4k to 1.6K followers maintaining a 60% engagement rate in three months. •Managed leads through social media and lead generation platforms. •Promptly responded to customer enquiries in person, via phone, email or social media.

Marketing And Public Relations Coordinator

• Mar 2022 - Jul 2022

•Coordinate with the PR and marketing team to identify and hire content creators for collaborations. •Ensured projects and tasks were completed by the required deadline. •Prepared events with the owner to bring awareness and increase the numbers of sales to the client by 5%. •Connected with clients to understand their marketing objectives for media that reflect their corporate goals, product launches and personalities. •Coordinate with the PR and marketing team to identify and hire content creators for collaborations. •Ensured projects and tasks were completed by the required deadline. •Prepared events with the owner to bring awareness and increase the numbers of sales to the client by 5%. •Connected with clients to understand their marketing objectives for media that reflect their corporate goals, product launches and personalities.

Assistant Manager

• Jul 2021 - Mar 2022

•Supported the store manager to increase monthly revenue by 15%. •Provided strong customer service, increasing customer loyalty to 70% ensuring a repeat of customers. •Planned and implemented all seasonal floorsets to ensure they met company standards and deadlines. •Recruited, hired and trained 5+ associates, developed them into productive team members with excellent productive knowledege. •Supported the store manager to increase monthly revenue by 15%. •Provided strong customer service, increasing customer loyalty to 70% ensuring a repeat of customers. •Planned and implemented all seasonal floorsets to ensure they met company standards and deadlines. •Recruited, hired and trained 5+ associates, developed them into productive team members with excellent productive knowledege.

Junior Publicist

• Aug 2020 - May 2021

•Created press materials, new releases, media reports and pitch letters, gaining attention to clients. •Ensured the creation of content calendars to clients by the agency’s deadline. •Compiled updated media contact lists for media placements. •Teamed up with the owner to discuss upcoming client product launches. •Created press materials, new releases, media reports and pitch letters, gaining attention to clients. •Ensured the creation of content calendars to clients by the agency’s deadline. •Compiled updated media contact lists for media placements. •Teamed up with the owner to discuss upcoming client product launches.

Social Media Intern

• Aug 2019 - Jan 2020