Sarvesh Thapa
Technical Support Specialist at Assett Professional Services- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Nepali Native or bilingual proficiency
-
Hindi Limited working proficiency
-
English Full professional proficiency
Topline Score
Bio
Vijay Panjwani
Smart, sincere and effective. These are the 3 words that come to my mind when I think of Sarvesh. He is an excellent Support officer, always quick to know customer needs and give them solution for their issues. I had the pleasure to work with him in the same team. A brilliant person, any company would be lucky to have him.
Klaus Bartosch
Sarvesh is an impressive member of the team. He is fantastic with customers. Patient. Highly skilled and picks up new processes and technology quickly. Loved by his colleagues and highly respected by his customers. Highly recommended. A wonderful member of any team.
Vijay Panjwani
Smart, sincere and effective. These are the 3 words that come to my mind when I think of Sarvesh. He is an excellent Support officer, always quick to know customer needs and give them solution for their issues. I had the pleasure to work with him in the same team. A brilliant person, any company would be lucky to have him.
Klaus Bartosch
Sarvesh is an impressive member of the team. He is fantastic with customers. Patient. Highly skilled and picks up new processes and technology quickly. Loved by his colleagues and highly respected by his customers. Highly recommended. A wonderful member of any team.
Vijay Panjwani
Smart, sincere and effective. These are the 3 words that come to my mind when I think of Sarvesh. He is an excellent Support officer, always quick to know customer needs and give them solution for their issues. I had the pleasure to work with him in the same team. A brilliant person, any company would be lucky to have him.
Klaus Bartosch
Sarvesh is an impressive member of the team. He is fantastic with customers. Patient. Highly skilled and picks up new processes and technology quickly. Loved by his colleagues and highly respected by his customers. Highly recommended. A wonderful member of any team.
Vijay Panjwani
Smart, sincere and effective. These are the 3 words that come to my mind when I think of Sarvesh. He is an excellent Support officer, always quick to know customer needs and give them solution for their issues. I had the pleasure to work with him in the same team. A brilliant person, any company would be lucky to have him.
Klaus Bartosch
Sarvesh is an impressive member of the team. He is fantastic with customers. Patient. Highly skilled and picks up new processes and technology quickly. Loved by his colleagues and highly respected by his customers. Highly recommended. A wonderful member of any team.
Credentials
-
Improve Your Skills as a Microsoft 365 Enterprise Administrator
LinkedInJan, 2023- Oct, 2024 -
Microsoft 365 Certified: Fundamentals
MicrosoftJan, 2023- Oct, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftDec, 2021- Oct, 2024 -
Fire Extinguishing Session
WormaldOct, 2018- Oct, 2024
Experience
-
Assett Professional Services
-
Australia
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Technical Support Specialist
-
Dec 2022 - Present
-
-
-
Visionflex Group (formerly 1st Group)
-
Australia
-
Wellness and Fitness Services
-
1 - 100 Employee
-
Customer Support Officer
-
Sep 2020 - Dec 2022
>>Troubleshooting and rectifying malfunctions of setup, network and/or software application issues. >>Documenting, tracking and monitoring problems to ensure resolution in a timely manner and that tasks are set to the appropriate priority level. >>Providing Customer Support for 1stGroup and its subsidiaries’ Customers >>Working closely with Customer Support Manager >>Build and maintain excellent working relationships with internal and external stakeholders >>Help to optimize Customer Support processes
-
-
-
McDonald's
-
United States
-
Restaurants
-
700 & Above Employee
-
Manager
-
Mar 2016 - Apr 2021
-
-
-
Camera Ready Club, CSU Study Center Sydney
-
Sydney, Australia
-
Vice President
-
Aug 2019 - Nov 2020
-
-
Education
-
2016 - 2019
Charles Sturt University
Bachelor's degree, Information Technology -
2015 - 2016
Tri-Chandra College
Bachelor of Applied Science - BASc, Physics -
2012 - 2015
Kathmandu Model College
Community
