Sarra Mullen

Head Of Operations, United States at Aether Biomedical
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Contact Information
us****@****om
(386) 825-5501
Location
Chicago, Illinois, United States, US
Languages
  • English Native or bilingual proficiency
  • Greek Limited working proficiency
  • Sign Language (ASL) Elementary proficiency
  • Spanish Limited working proficiency
  • Dutch Elementary proficiency

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Erica Karlson

Sarra and I have worked together professionally fitting complex upper extremity myoelectric prostheses for over 5 years. She has experience working with patients who have received Targeted Muscle Reinnervation (TMR) and is deeply involved in research supporting this surgical approach. Managing patients and these niche cases, Sarra has set her self apart as a leader and innovator. As the project manager for the "bionic leg" EMG suspension system, she has proven she is dependable and professional. She exudes a level of empathy that allows her patients and scientific team to feel valued making her a great partner in business and a leader amongst her peers.

Blair Hu, Ph.D.

Working with Sarra at the Center for Bionic Medicine, I relied on her expertise as a research prosthetist in the lab as I completed the first research projects in my PhD. She was always very warm and helpful even as she juggled several projects simultaneously and split time between clinical and research. Sarra was organized and detail-oriented so our meetings were always very productive. She also listened carefully to my goals, asked good questions, and helped me troubleshoot problems I was facing. Overall, Sarra was a very kind and supportive teammate!

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Credentials

  • Critical Thinking for Better Judgment and Decision-Making
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Certified and Licensed Prosthetist
    American Board for Certification in Orthotics, Prosthetics & Pedorthics, Inc.
  • The Ultimate MySQL Bootcamp
    Udemy

Experience

    • Poland
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Head Of Operations, United States
      • 2022 - Present

      - Leading U.S. operations and new market development for an innovative health tech startup - Running all strategic phasing and rollout of a bionic prosthetic hand into the U.S. market (medical device)- Act as a key member of global leadership team providing operational guidance, clinical business intelligence and strategic planning- Identify and facilitate opportunities for collaboration with key stakeholders and B2B, B2C customersAether Biomedical was founded on the premise of creating healthcare technology and robotics based on human-centered design. A culture focused on building the next generation of bionic prosthetic devices, utilizing cutting-edge biosignal processing and software integration.We have developed the Zeus hand, which is the strongest multi-articulating myoelectric hand in the world, providing 30-40% more grip force (152 Newtons) than existing market options! Apart from being the strongest hand, Zeus is highly robust as well. This is due to its patent-pending impact resistance mechanism which allows the fingers to flex when facing any impact, protecting them from breakage. Zeus is the first bionic hand that you can repair completely, within your workshop, in under 60 minutes. Incorporating 12 customizable grip patterns and a variety of control mechanisms. Zeus can be truly tailored to the patient’s usage profile.In conjunction with the Zeus hand, we are creating a digital ecosystem of mobile and software applications to improve the patient experience via technology and analytics. Zeus is supported by state-of-the-art web-based software that allows configuration of the hand via the web without the need to download applications to a computer.

    • United States
    • Medical Equipment Manufacturing
    • Founder & Director Of Operations
      • 2017 - Feb 2022

      -Successfully performed analytical investigations into patient experience and satisfaction to determine the quality of health services of prosthetic users, this resulted in an 15% increase in overall patient satisfaction.- Implementation and organization of analytics for an international pharmaceutical study utilizing REDCap’s self-reported rare disease patient increasing participation by 30%- Created statistical analysis of patient data for an IRB approved study providing patient and clinic report cards that assist in quality improvement for hospitals internationally- Utilized data science analytical tools to analyze customer data (SQL, Python, Tableau) and created simple to understand dashboards for stakeholders

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Sr. Data Developer/ Sr. Data Analyst
      • Jun 2021 - Jan 2022

      Rush Cancer Center* Provided support to customers by investigating, reviewing and analyzing data from multiple internal and external sources. Streamlined the source structures and business relevance of the data across multiple business units. * Responsible for expense and contract management within an external vendor environment, including development hours, data feeds, and storage decisions. * Designed, developed, implemented and maintained business solutions for small to medium projects, including testing and implementation of new business intelligence tools, code and patches.* Responsible for the analysis, development and implementation of reporting deliverables in regard to the marketing strategy, business plans, budgets and marketing campaigns for the direct to consumer department.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Outcomes and Reimbursement Analyst (Prospective Payment System)
      • 2016 - 2021

      - Directed hospital wide educational projects focused on converting inpatient healthcare data into actionable items utilizing statistical methods to meet financial goals- Managed and analyzed complex patient datasets thus creating an improvement plan resulting in increased patient outcome metrics from 48th percentile to 74th percentile of publicly reported items (falls, Quality Indicator, Pressure Ulcers etc.) - Developed change management implementation plan for increasing quality of publicly reported outcomes to CMS ensuring continued U.S News and World Report #1 status- Recommended and let improvements for inpatient medical staff documentation and performance enhancements reducing redundancy in workload

    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Project Manager/Staff & Research Prosthetist
      • May 2006 - Mar 2017

      • Designed and fit pattern recognition and AI prosthetic devices for IRB approved studies• Directed a research grant that included collaboration with an international partnership in fabricating custom made EMG medical devices. This product was sold for mass production• Project Manager for a diverse scientific team of engineers, student, and clinicians• Created, organized and recruited subjects for a patient registry database• Designed high-end, multi-limb, microprocessor-controlled prostheses, averaging $2 million dollars a year in sales• Representative of the hospital Safety Promotion Team, responsible for ensuring safety protocols where followed within my dept.• Recipient of the 2011 1st Place and People Choice Winner for Northwestern Engineering Design and Communication project, in which a multi-limb speciality prosthesis was designed for a recreational boater.• Served as a member of ABC accrediting committee • Lecturer at Northwestern University Physical Therapy Department• Led multiple in-service seminars for inpatient and outpatient physical andoccupational therapists• Collaborating and recruiting patients for the Rehabilitation Technologies andOutcomes Laboratory, and Center for Bionic Medicine• Member of the Referral Develop Management Team• Collected data for Accreditation and Compliance Dept.• Led and spearheaded RIC Academy Lecture series for new hire orientation

    • Manager Prosthetics/Orthotics Residency
      • 2012 - 2016

      - Directed day-to-day operational activities and provided hands-on leadership to residents and staffOperational planning of residency program in accordance with national guidelines- Directed entire onboarding process of residents as well as documented, quarterly competency-based evaluation of performance-Mentoring & Coaching of the residents in their clinical applications and professional acumen

    • Continuous Quality Improvement (CQI)
      • 2006 - 2016

      • Six Sigma, 5S Lean Initiative implementation across research and clinical center• “Ongoing Readiness Champion”, Assessed quality improvement withindepartment to ensure compliance with hospital policy• Present High Reliability Organization (HRO) and Lean Methodologies at StaffEducation Meetings and organizing monthly speakers to staff and education meetings• Collaborate with RIC Ethics Team Action Plan survey on Advanced Directiveswith data collection and analysis. Creating mock surveys for staff completion. 80% compliance• JAACHO accreditation department chair

Education

  • Northwestern University - The Feinberg School of Medicine
    Orthotist/Prosthetist
    2005 - 2006
  • Brooks Institute
    BA, Digital Media, Digital Communication and Media/Multimedia
    1999 - 2001

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