Substitute Teacher

• Apr 2023 - Present

Fleet

• Aug 2022 - Present

Freelance Writer/Editor

• Jun 2012 - Present

Brokerage Operations Associate

• Feb 2021 - Sep 2021

Processed transaction requests for Fidelity RIA customers, which included transfer of assets, money movement requests, and new account creation and maintenance Processed transaction requests for Fidelity RIA customers, which included transfer of assets, money movement requests, and new account creation and maintenance

Program Director

• Jul 2018 - Jan 2019

Overhauled programming; improved employee training processes; spearheaded strategic recruiting initiatives; updated training design Managed annual budget and brought individual program compliance up to 100% by developing a residential monitoring system Ensured cohesive planning and programming by maintaining cross-functional communication Delivered monthly presentations, which involved governmental, consumer, and client representatives Developed cash flow projections and journal entry system; supervised AP & AR; conducted monthly program audits Show less

Support Coordination Manager

• Jan 2018 - Jul 2018

▪ Secured funding by drafting BHDDH compliant individual annual service plans, budgets, and purchase orders for over 27 clients ▪ Reduced auditing risk and waste by allocating funds for individual client services according to legal funding procedure ▪ Maintained governmental compliance of operations and HIPAA standards by managing, training, and recruiting over 50 employees ▪ Reduced client hospitalizations and averted behavioral crises’ by leading monthly review meetings with over 20 participants Show less

Intern

• Jun 2014 - Nov 2016

▪ Tracked and responded to author queries ▪ Read, evaluated, proofread, and edited manuscripts ▪ Conducted market research trends ▪ Updated and created website content and shared documents ▪ Led social media marketing initiatives ▪ Tracked and responded to author queries ▪ Read, evaluated, proofread, and edited manuscripts ▪ Conducted market research trends ▪ Updated and created website content and shared documents ▪ Led social media marketing initiatives

Project Manager-Editorial

• May 2012 - Oct 2015

▪Managed author relationships from acquisition to publication ▪Managed editorial team of over 8 editors ▪Provided content and developmental manuscript edits ▪Assigned and approved all edits ▪Managed author relationships from acquisition to publication ▪Managed editorial team of over 8 editors ▪Provided content and developmental manuscript edits ▪Assigned and approved all edits

Education Finance Advisor

• May 2012 - Sep 2013

▪ Consistently named the top-performing advisor by surpassing service times, client satisfaction ratings, and payment plan service sales ▪ Maintained 100% error-proof servicing of private education loans, payment plans, and FAFSA option counseling services ▪ Consistently named the top-performing advisor by surpassing service times, client satisfaction ratings, and payment plan service sales ▪ Maintained 100% error-proof servicing of private education loans, payment plans, and FAFSA option counseling services

Communications and Grant Writing Intern

• Jan 2013 - May 2013

▪ Drafted grant which resulted in the award of the ’14 RI Violence Against Women Grant ▪ Designed website and created content ▪ Spearheaded social media and public relations strategy ▪ Drafted grant which resulted in the award of the ’14 RI Violence Against Women Grant ▪ Designed website and created content ▪ Spearheaded social media and public relations strategy

Congressional Intern

• Jan 2013 - May 2013

▪ Compiled RI city/town information and performed data analysis ▪ Composed emails, press releases and creative content ▪ Updated spreadsheets and analyzed corresponding data ▪ Researched currents policy topics ▪ Provided desk support for constituents ▪ Corresponded with Senator Reed’s DC office on areas such as gun control and the federal budget ▪ Compiled RI city/town information and performed data analysis ▪ Composed emails, press releases and creative content ▪ Updated spreadsheets and analyzed corresponding data ▪ Researched currents policy topics ▪ Provided desk support for constituents ▪ Corresponded with Senator Reed’s DC office on areas such as gun control and the federal budget