Experience

L'École arménienne Sourp Hagop
• Primary and Secondary Education
• Secretary

  • Oct 2013 - Present


M. H. Alshaya Co.

• Retail Manager

  • 2005 - 2010

  • Ensures the smooth running of the store (stock loss, cash & customers)• Overall administrative work (filing, correspondence in and out, memos) • Ensures that service standards are optimized at all times• Sets goals & achieves targets through delivering optimum commerciality• Handles customer relations and complaints (exchange, refund) • People Management (staff issues, in store trainings).• Visual merchandising

• Retail Assistant Manager

  • 2002 - 2005

  • Recommends store layout and stock positioning• Helps manage stock availability • Implements stock loss controls, recommends areas of focus• Trains and promotes high customer service standards • Evaluates staff performance and development needs • Decides store training program



NGO for Women Rights

• Armenia
• Civic and Social Organizations
• 1 - 100 Employee

• Sociologist

  • 2001 - 2001

  • Deals with questionnaires • Deals with questionnaires



KOREA TRADE CENTER (KOTRA)

• Import & Export
• 1 - 100 Employee

• Assistant Secretary

  • 2000 - 2000

  • Organizes meetings & exhibitions • Organizes meetings & exhibitions