Experience

iKOU

• Australia
• Health, Wellness & Fitness
• 1 - 100 Employee

• Assistant Store Manager

  • May 2021 - Present

  Fostered a team of dedicated individuals, delivering a seamless and holistic retail experience for guests. Nurtured individual strengths, offering support and guidance to help team members reach their full potential with a passion for growth and collaboration. Implemented effective operational strategies and committed to promoting the brand's wellness and sustainability ethos, driving sales and elevating the guest experience. Cultivated strong relationships with guests, providing personalized recommendations and offering a unique shopping experience tailored to their individual needs and preferences. With a deep understanding of iKOU's values, ensured the store's presentation standards reflected the brand's dedication to quality and luxury, promoting a warm and welcoming atmosphere. Passion and holistic approach to retail were integral to the success of the store and the strengthening of iKOU's presence in the community. Show less



RATIONALE

• Australia
• Personal Care Product Manufacturing
• 100 - 200 Employee

• Skincare Consultant

  • Nov 2019 - May 2021

  Pioneering the standard for luxurious service as a pivotal member in establishing the inaugural RATIONALE Flagship in the iconic heritage building of David Jones in the bustling heart of Sydney CBD, occupying a coveted ground floor location. Key Skills Applied: - Delivered exceptional beauty experiences to clients through luxurious skin consultations and facial treatments. - Acquired extensive training and education in the skincare industry, further enhancing credibility and earning respect from clients. - Leveraged exceptional communication skills and passion for empowering clients to confidently achieve their skincare goals, fostering loyal relationships through meaningful and authentic interactions. - Contributed to setting high standards of service as part of the team that opened the brand's first flagship concession clinic in David Jones Sydney CBD, while consistently meeting performance goals. - Guided clients on their journey to radiant, healthy skin with passion and professionalism, and played a significant part in the success of the flagship location through unwavering commitment to customer service and visual excellence. Show less



SEPHORA

• France
• Retail
• 700 & Above Employee

• Skincare Specialist

  • Oct 2019 - Nov 2019

  Expertly delivered elevated beauty experiences, armed with a comprehensive understanding of skincare products. Proud to have been a part of Sephora Australia's pioneering team of Skincare Specialists, leading the charge in providing exceptional customer service and industry-leading skincare advice.Key skills applied:- Building strong, lasting relationships with clients through meaningful and authentic interactions- Staying ahead of the curve on latest skincare trends, techniques, and products through continuous education and training- Upholding Sephora's high standards of customer service and visual merchandising- Driving store success by meeting and exceeding sales goals- Passion to improve knowledge and skills- Strong communication and interpersonal abilities- Ability to thrive in fast-paced environments Show less

• Beauty Advisor

  • Jul 2018 - Nov 2019



Australian Electoral Commission

• Government Administration
• 700 & Above Employee

• Declaration Vote Issuing Officer

  • May 2019 - May 2019



NSW Electoral Commission

• Australia
• Government Administration
• 100 - 200 Employee

• Electrical Officer

  • Mar 2019 - Mar 2019



Woolworths Supermarkets

• Australia
• Retail
• 700 & Above Employee

• Supervisor

  • Jul 2017 - Mar 2019

• Sales Floor Team Member

  • Dec 2015 - Mar 2019



Kmart Australia Limited

• Australia
• Retail
• 700 & Above Employee

• Sales Floor Team Member

  • Sep 2013 - Sep 2014