Experience

EasyHealth

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Chief of Staff

  • Jul 2023 - Present



Telehealth Company

• Head of Operations

  • Mar 2022 - Jun 2023



Pine Park Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Manager, Strategy and Operations

  • Jun 2021 - Feb 2022

  - Responsible for various cross-functional projects to support care delivery as the company continues to rapidly scale - Tasked with a variety of operational and strategic priorities - Serve as a true partner to leadership across the board - Operational Process Improvements - Project Management - Strategic planning - Strategic operations - Creation of internal Operational workflows - Responsible for various cross-functional projects to support care delivery as the company continues to rapidly scale - Tasked with a variety of operational and strategic priorities - Serve as a true partner to leadership across the board - Operational Process Improvements - Project Management - Strategic planning - Strategic operations - Creation of internal Operational workflows



Brightside Health

• United States
• Mental Health Care
• 100 - 200 Employee

• Clinical Operations Manager

  • Jun 2019 - Apr 2021

  - Support Director of Operations with day to day clinical operations including customer support inquiries, Therapist and Physician network growth, and process implementation. - Analysis of consumer and patient trends - Implementation of Therapy services - Operationalized streamlined workflow processes for Therapist network growth - Recruitment and Onboarding into new markets - Understand various markets and strategize network growth - Training and education materials built… Show more - Support Director of Operations with day to day clinical operations including customer support inquiries, Therapist and Physician network growth, and process implementation. - Analysis of consumer and patient trends - Implementation of Therapy services - Operationalized streamlined workflow processes for Therapist network growth - Recruitment and Onboarding into new markets - Understand various markets and strategize network growth - Training and education materials built out for new employees Show less - Support Director of Operations with day to day clinical operations including customer support inquiries, Therapist and Physician network growth, and process implementation. - Analysis of consumer and patient trends - Implementation of Therapy services - Operationalized streamlined workflow processes for Therapist network growth - Recruitment and Onboarding into new markets - Understand various markets and strategize network growth - Training and education materials built… Show more - Support Director of Operations with day to day clinical operations including customer support inquiries, Therapist and Physician network growth, and process implementation. - Analysis of consumer and patient trends - Implementation of Therapy services - Operationalized streamlined workflow processes for Therapist network growth - Recruitment and Onboarding into new markets - Understand various markets and strategize network growth - Training and education materials built out for new employees Show less



One Medical

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Operations Manager

  • May 2016 - Jun 2019

  - Support local office employees; administrative and clinical - Manage day-to-day local and district operations to ensure high quality patient experience - Adapt, analyze data and provide solutions in a fast paced work environment during a time of strong growth - Focus on the development and quality of virtual operations - Design and manage key operational drivers, including hiring, workflow, resource, and performance management - facilitate and design training structures -… Show more - Support local office employees; administrative and clinical - Manage day-to-day local and district operations to ensure high quality patient experience - Adapt, analyze data and provide solutions in a fast paced work environment during a time of strong growth - Focus on the development and quality of virtual operations - Design and manage key operational drivers, including hiring, workflow, resource, and performance management - facilitate and design training structures - Assist in an operational re-design of the district admin role and district structure

• Specialty Care Project Manager

  • Mar 2015 - May 2016

  - Supported the launch of the Pediatrics program and helped train team members in different markets. - Operationalized workflows and process improvements through patient and employee feedback - Project managed the Dermatology Clinic and helped create better work streams - Created trainings and disseminated across teams - Provided direct patient and provider support

• Administrator/ Healthcare Analyst

  • Oct 2014 - Mar 2015



Sierra Academy Tutoring

• Granite Bay

• SAT Prep/ Biology Tutor

  • Oct 2013 - Oct 2014