Sarina Gurung

Travel Consultant at BRIGHTSUN TRAVEL
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Contact Information
us****@****om
(386) 825-5501
Location
London, UK

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Experience

    • India
    • Travel Arrangements
    • 100 - 200 Employee
    • Travel Consultant
      • Nov 2013 - Present

      14 Hanworth Road, London, United Kingdom TW3 1UA * Helping customers find their suitable holiday packages or plan independent travel. * Giving client advice regarding their travel and helping them to plan their holiday/trip * Assisting customers with reservations, transfers, changes and cancellations. * Making a booking using a computer system, collecting deposits and final payments. * Providing excellent customer service to direct clients and other sub agents. * Stay updated with airline current fares… Show more * Helping customers find their suitable holiday packages or plan independent travel. * Giving client advice regarding their travel and helping them to plan their holiday/trip * Assisting customers with reservations, transfers, changes and cancellations. * Making a booking using a computer system, collecting deposits and final payments. * Providing excellent customer service to direct clients and other sub agents. * Stay updated with airline current fares, rules and regulations. * Credit control – making sure payment for booking are received at due date * Deal with difficult customers Show less

    • United Kingdom
    • Artists and Writers
    • 1 - 100 Employee
    • Exhibition Invigilator
      • May 2013 - Jun 2013

      52-54 Bell Street, London NW1 5DA * Ensuring that the security of art works are not compromised. * Providing information to the visitors about the current exhibitions and the gallery. * Providing excellent customer service based on the guidelines to the visitors enquiries. * Informing manager immediately in the event of any damage to the art work or arising emergencies on the building.

    • United Kingdom
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Buyer's Admin Assistant
      • Oct 2012 - Dec 2012

      Nottiing hill * Assisting the buying team and ensuring there have been no issues with samples * Sourcing detailed information from samples to the stock lists * Good knowledge of Ms Excel, Ms Word and Outlook * Daily management such as replying to emails, telephone, taking pictures of samples * Interacted with different levels of management * Ensuring the stock lists are ready before it goes on sale and Keeping up with the deadline to avoid delays and errors *… Show more * Assisting the buying team and ensuring there have been no issues with samples * Sourcing detailed information from samples to the stock lists * Good knowledge of Ms Excel, Ms Word and Outlook * Daily management such as replying to emails, telephone, taking pictures of samples * Interacted with different levels of management * Ensuring the stock lists are ready before it goes on sale and Keeping up with the deadline to avoid delays and errors * Helping others with workloads and dealing with general queries Show less

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Customer Service Administrator
      • Apr 2011 - May 2011

      Swindon, United Kingdom Data inputting, processing statements and managing a personal daily workload. Checking paper applications and updating missing data and identifying anomalies for completeness. Good knowledge of Nationwide ISA products. Developed effective verbal communication skills by contacting customers via telephone and working in a team. Being productive and maintaining high standards to achieve target set by the team managers. Quick learner as I had to be trained and use different software… Show more Data inputting, processing statements and managing a personal daily workload. Checking paper applications and updating missing data and identifying anomalies for completeness. Good knowledge of Nationwide ISA products. Developed effective verbal communication skills by contacting customers via telephone and working in a team. Being productive and maintaining high standards to achieve target set by the team managers. Quick learner as I had to be trained and use different software for processing transactions and account opening. Trained and gained the experience of working in a busy administrative role. Show less

Education

  • Middlesex University
    Bachelor of Arts, Accounting & Finance
    2007 - 2010

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