Experience

Meltlake

• Finland
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Modern Work Consultant

  • Aug 2021 - Present



Valo Solutions, a Staffbase Company

• Finland
• Software Development
• 1 - 100 Employee

• Product Owner

  • Oct 2019 - May 2021

  As the Product Owner for Valo Intranet, Valo Extranet and Valo Entrance I guided my teams in development of the products. I gathered the feedback and feature suggestions from the Valo partners, scanned the ever-changing digital world and modified the product roadmaps according to that information. I communicated about the news and changes in our products to the partners with blogs, webinars and news posts. As the Product Owner for Valo Intranet, Valo Extranet and Valo Entrance I guided my teams in development of the products. I gathered the feedback and feature suggestions from the Valo partners, scanned the ever-changing digital world and modified the product roadmaps according to that information. I communicated about the news and changes in our products to the partners with blogs, webinars and news posts.



Sininen Meteoriitti

• Finland
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer coordinator, O365 Artist & Senior Consultant

  • May 2015 - Oct 2019

  I started at Blue Meteorite as a customer coordinator to our Office 365 and SharePoint on-prem customers. In addition, I had the joy of working in our service desk team as well as a consultant and O365 Artist. As a customer coordinator, I learned how to explain technical jargon to non-technical customers and how to gently push the maintenance customers towards updating their environments. As a O365 Artist I expanded my training experience and skills and learned how to turn my wide knowledge of O356 services into solutions that fulfilled the customer needs. I also hosted the O365 Keep on Track webinars in collaboration with my colleague. From January 2017 onwards, I was working as a part of a small, self-leading team of 4 people, whose main goal was to improve the customer delivery process of our Valo Intranet products. We reached our goals each quartal and improved the profitability of our delivery projects significantly. During the projects we delivered, I learned the installation process, the role of project manager, and continued to develop my training and consulting skills. I also took the responsibility of sharing the knowledge about Valo release updates internally to our consultancy business to streamline the update process.



Haaga-Helia University of Applied Sciences

• Finland
• Higher Education
• 500 - 600 Employee

• Office365 Consultant

  • Jan 2014 - May 2015

  Giving trainings on Office 365, SharePoint and Lync. Giving trainings on Office 365, SharePoint and Lync.



Aito HSO ry

• Organisation Assistant

  • Aug 2014 - Apr 2015

  My responsibilities included e.g. member services, updating the organization's internet, intranet and social media sites, office administration, invoicing, event organizing etc. My responsibilities included e.g. member services, updating the organization's internet, intranet and social media sites, office administration, invoicing, event organizing etc.



Prime Coaching & Consulting Oy

• Sales Assistant

  • Jan 2014 - May 2014

  My responsibilities included assisting coaches with their daily work, office administration, marketing and sales reporting. I was also responsible for updating the company's home page and social media sites, SharePoint administration and CRM. My responsibilities included assisting coaches with their daily work, office administration, marketing and sales reporting. I was also responsible for updating the company's home page and social media sites, SharePoint administration and CRM.



Roschier, Attorneys Ltd.

• Finland
• Legal Services
• 300 - 400 Employee

• Assistant

  • Jan 2013 - Dec 2013

  My responsibilities included various team assistant duties, coordination of client contacts, travel arrangements, organizing meetings, events and conferences. Daily tasks included invoicing, document and calendar management and I was a part of a team responsible for software trainings. I also worked as a personal assistant to a partner. My duties were carried out in Finnish, English and Swedish.

• Assistant trainee

  • May 2012 - Dec 2012

  My responsibilities included various team assistant duties, coordination of client contacts, travel arrangements, organizing meetings, events and conferences. Daily tasks included invoicing, document and calendar management. My duties were carried out in Finnish, English and Swedish.



Niinatar

• Bridal Consultant

  • Sep 2010 - Apr 2012

  Demanding customer service and sales of wedding and evening gowns and accessories. Demanding customer service and sales of wedding and evening gowns and accessories.



Lidl Suomi

• Finland
• Retail
• 700 & Above Employee

• Store Assistant and Shift manager

  • Dec 2009 - Sep 2010

  As a store assistant I was responsible for a wide range of duties including checkout operations, customer service, stock replenishment and store cleaning. In addition to this, as a shift manager I was also responsible for all the Store Assistants in the shift and checkout accounting. As a store assistant I was responsible for a wide range of duties including checkout operations, customer service, stock replenishment and store cleaning. In addition to this, as a shift manager I was also responsible for all the Store Assistants in the shift and checkout accounting.



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Tourist guide

  • Sep 2008 - Sep 2009

  My assignments included meeting the customers and guiding them in the airport and in the buses, arranging info meetings, solving any kind of problem situations, carrying out excursions and customer meetings. My assignments included meeting the customers and guiding them in the airport and in the buses, arranging info meetings, solving any kind of problem situations, carrying out excursions and customer meetings.