Sarfudeen s

System Engineer at ISG NovaSoft
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN

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Experience

    • System Engineer

    • System Engineer
      • Jan 2014 - May 2016

      Client :Windows Server 2008(R2)-2012, Windows Client (Win XP, Win7, Win8 and Win10). Server :Good knowledge of Server (LAN, WAN), AD, DNS, DHCP, RDS, WSUS, WDS. Hardware: Troubleshooting server hardware issues and contact TAC for remediation and replacement. Client :Windows Server 2008(R2)-2012, Windows Client (Win XP, Win7, Win8 and Win10). Server :Good knowledge of Server (LAN, WAN), AD, DNS, DHCP, RDS, WSUS, WDS. Hardware: Troubleshooting server hardware issues and contact TAC for remediation and replacement.

    • Desktop Support Engineer
      • Sep 2013 - Dec 2014

      • New PC & Laptop Configurations with Hardware and Software installations. • Provide Technical support for 500 users and handle an average of 25 Users calls per day. • MS-Outlook 2003/2007/2010/2013 configuration and troubleshooting issues on outlook. • Installation of Win XP, Win Server 2008 R2, Win 7 Operating Systems. • IP Configuration and Troubleshooting Network Connectivity. • Configures, maintains LAN/WAN equipment and related services. • Identifies, diagnoses, and resolves network problems. • Installing and updating Antivirus software and Application software’s. • Installing and configuration of Dial-out. • Creating Local and Domain Users and solving Account Lockout issues. • Printer Configuration and Troubleshooting. Show less

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