Asst. Manager, Agency / Liner Agent Co-ordination

• Apr 2023 - Present

Handling, addressing and managing escalated issues raised by domestic offices within the organisation and overseas agents, ensuring proactive resolution. Investigating complaints or concerns brought to the attention of management.

Senior Documentation

• May 2022 - May 2023

Documentation Coordinator

• Apr 2021 - May 2022

Documentation Executive

• Jan 2021 - Mar 2021

Documentation Coordinator

• Mar 2017 - Jan 2021

Freight forwarding documentation. Freight forwarding documentation.

Import Export Coordinator

• May 2015 - Mar 2017

As Agents for SARJAK CONTAINER LINES PVT LTD Looking after all the activities related to Custom Clearance at Mundra, Kandla & Pipavav Port for the Import Consignments. Updating Sarjak ERP System as per the BL and arrival/departure of shipment. Informing the concerned consignee regarding the import scheduled to arrive. Track the status of the containers of import, Review and establish procedures and documentation policies for import and export compliance Issue of debit note to concerned CHA , submission of Bond in the customs, Cancellation of bond and preparing LG's as per the import Issue Delivery Orders on checking and verifying documrents and bonds Manage Damaged containers recovery from Consignee CHA. Preparing IGM & EGM. Responsible for the preparation of Cost sheets in case of Imports. Filing of TP for ICD Shipments. Reconciliation of PDA accounts with the container corporation of India(CONCOR). Coordination with shipper and consignee if required. Responsible for refunding of securities from the concerned CHA from whom the Security cheques was issued. Coordinating on mail with shipper, consignee, import desk,on daily basis. Ensured the maintenance of accurate records with adherence to applicable regulatory and legal requirements. Invoicing of damaged containers and coordinate with yard to offload on empty return, in turn recovering the damage cost from the consignee. Manage the inventories record. Handle and track domestic and international shipments Organize and handle multiple shipments(consolidation) Filing of import and export manifest. Coordinate with the logistic and production departments and schedule shipment Manage the inventories record Coordinate with various shipping lines for mix match and other shipments Coordinate with agent/forwarder and collecting HBL and IGM filing documents Responsible for Monthly performance review with top management. Show less

Logistics Manager

• Sep 2013 - May 2015

Direct, optimize and coordinate full order cycle Booking in deliveries and liaising with customers. Dealing with the effects of congestion. Scheduling and Managing truck Movements Allocating and recording resources and movements on the transport planning system. Monitoring from picking up empty containers till loading on the vessel. Booking sub-contractors and ensuring they deliver within agreed terms. Resolve any arising problems or complaints Comply with Indian Custom laws, regulations and ISO requirements Meet cost, productivity, accuracy and timeliness targets Show less

IT Security Consultant

• Jul 2011 - Feb 2013

Conduct vulnerability assessment for clients to identify any potential threat to clients infrastructure.Perform penetration testing of client’s network and web applications using automated as well as manual methods.Follow standard methodologies like OWASP, OSSTMM for testing procedure.Provide mitigation of vulnerabilities with detailed patching procedure.Prepare report and submit it to the clients

IT Security Engineer

• May 2012 - Nov 2012

Handled security assessment projects for one of the biggest Giants in the Telecom industry in Middle-East.Conduct security assessment for web application threats such as Cross Site Scripting (XSS), Cross Site Request Forgery (CSRF), SQL Injection.Security testing of web applications for OWASP Top 10 vulnerabilities.Vulnerability assessment and penetration testing of client’s network.Perform security assessment using automated tools such as Appscan, Acunetix, Nessus, Symantec CCS.Perform manual security assessment using Burp proxy, Paros proxy.Security assessment for SME solutions such as Oracle ERP, Siebel CRM, Siebel UCM, Comptel InstantLink. Re-check and remove False-Positive’s from automated scanner reports.Provide mitigation of vulnerabilities with detailed patching procedure.Prepare report and submit it to the clients in appropriate format. Show less

Member

• Nov 2011 - Nov 2012

Indian Representative For BBC News and The International Press Community. Indian Representative For BBC News and The International Press Community.